THE application Magazine Luiza’s app also makes it easier to track orders. Available for Android and iOS, the app offers an optimized experience. Here’s how to use it:
Download the app
Search for “Magazine Luiza” in your cell phone’s app store and install the official app.
Log in with your CPF
When opening the application, enter your CPF and password registered with Magazine Luiza to access your account.
Access the “My Orders” section
In the application’s main menu, click on the “My Orders” option to view your shopping list.
Track your order
Select the order you want to track and click on the “Track” option to monitor the delivery status.
Consumer rights in case of delay or delivery problems
If your Magazine Luiza order has delivery problems or is delayed, know that you have rights guaranteed by the Consumer Protection Code (CDC). Check it out:
Right to information
You have the right to clear and accurate information about the progress of the delivery and any delays or problems.
Right to cancellation or refund
If the order is not delivered within the stipulated period, you can choose to cancel the purchase and receive a full refund of the amount paid, including shipping.
Right to reparation
If the product is delivered with a defect or damage, you can demand an exchange, repair or refund of the amount paid.
Take advantage of Magazine Luiza's promotions and offers
In addition to tracking your orders, take advantage of the various promotions and offers offered by Magazine Luiza to make great purchases. Keep an eye out for:
1. Black Friday
Black Friday is one of the main promotional dates of the year, with unmissable discounts on various product categories.
2. Fantastic Sale
The Fantastic Sale is an annual promotion that takes place in January, with incredible deals on selected items.
3. Magazine Luiza Marketplace
Magazine Luiza's Marketplace brings together several partner stores, expanding the variety of products and offers available.
4. Flash promotions
Keep an eye on the Magazine Luiza website and app to take advantage of flash promotions, which occur throughout the year with special discounts for a limited time.
Protect yourself from scams and fraud on the internet
To ensure a safe purchase and avoid scams, follow these tips:
1. Always buy from the official Magazine Luiza website or app
Avoid accessing suspicious links or making purchases on unofficial websites. Check whether the email address corresponds to the real Magazine Luiza website.
2. Keep your personal and financial data safe
Avoid sharing your personal information and credit card details with third parties or on suspicious websites.
3. Use a strong and unique password for your Magazine Luiza account
Use a unique and strong password containing uppercase and lowercase letters, numbers, and special characters to protect your account.
4. Keep your device safe
Protect your computer or cell phone with updated antivirus software and use a secure connection to make your online purchases.
Conclusion
With the various tracking options available, you can track your Magazine Luiza order in a practical and secure way. In addition, it is important to know your rights as a consumer and know what to do in cases of delay or delivery problems. Always stay alert and enjoy your purchases at Magazine Luiza!
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