There are several tips and ways you can check the reason why your cell phone be connected to a charger, but you use the cable and the battery does not increase.
Below are some tips for diagnosing and solving this problem. The instructions we will give you are only valid for a local analysis. If the problems persist, you should seek a technician to check further details.
Try testing another cable, charger or even outlet
It is recommended that you always charge your mobile device with the original accessory to avoid alterations and loss of charging power. Remember, original products or products certified by the store where you purchased the product cell phone.
As with the charger and cable, buy products from the manufacturer that are compatible with the model you are using. Once you damage your device, the chances of repair are minimal. It will probably continue to work, but with defects.
Restart your phone and charge it while it is turned off
In some cases, restarting your phone can help you get your device charging normally again. Sometimes the problem may be due to software or even an excess of files that are affecting the device's usability.
Some brands, as a last resort, also suggest resetting the smartphone for factory conditions.
For the last alternative, try to make a backup or even formatting, even if you lose gallery data or have to reinstall your applications.
Is the power connector clean?
Both the power connector and your charger need to be clean. If any dirt gets into the space where your phone is charging, it can damage or even ruin the device.
It is a good idea to have a magnifying glass to check these particles. If you find dirt on the objects, you can try to remove it, but always with something light that will not damage the inside of the phone.
A discharged cell phone needs to be recharged for a long time
Let's say you've been away from home for a long time or your phone's battery is completely dead. It's recommended that you charge it while it's still turned off.
Leave it for at least 2 or 3 hours without charging, until the battery reaches 100%. Then remove it and remember to do the same for other occasions.
Keep an eye on your smartphone's temperature
Latest generation cell phones already have a defense system against high temperatures, especially if they are used in cities with high average temperatures or during the summer.
But if the battery starts to get very hot while charging and for no apparent reason, it is best to remove it immediately and look for another solution. In some cases, the cell phone may even explode.
When your phone gets hotter than normal, it is likely to freeze on its own and this can cause it to crash, causing it to restart several times in a short period of time.
If this is happening to your cell phone, wait for it to cool down or check if an accessory may be heating it up more than normal.
What if nothing works?
If you get to the point where none of these attempts have worked, you can still save your phone by taking it to an authorized technical support center. They will get back to you within the same week to see if it is just a battery problem or even something that makes it worth buying a new device.
What did you think of our tips? A cell phone can last for years, as long as you take care of it, just like you do with your laptop or video game console.
