For those who had the stolen or robbed cell phone It is very important to know how to track it, so that it is possible to recover this device.
For some, tracking a stolen cell phone can be very simple, but many people simply do not know how to go about the tracking procedure.
For this reason, in this article we will explain how to track a stolen or robbed cell phone, follow along!
How to track your stolen cell phone?
To locate your stolen cell phone, it is essential that it is turned on, for this reason, immediately after the theft or robbery you will track it. before the thief turns off your cell phone.
How to track a stolen Android cell phone?
If your stolen cell phone uses the Android system, you must follow the steps below to track it:
- Visit the website of Google Play through your computer;
- On the website, click on “find my device”;
- An avatar will appear in the upper corner of the screen, click on it;
- Then, simply activate permission for the system to access your cell phone's locator.
In order to locate your cell phone in this way, you will need to log in to the Google Play website with the same username and password that you use on your cell phone.
How to track a stolen iOS cell phone?
For cell phones that use the IOS operating system, the cell phone location must be performed as follows:
- Access your iCloud through your computer;
- Log in to iCloud with the ID and password you use on your cell phone;
- Then a map will appear, and you must click on “play sound”;
- After that, you will need to access “lost” mode, and you will have access to all of your cell phone’s location data.
If the criminal has already turned off your cell phone, you will have access to the last location where your cell phone was, and this is already a great help for the police when it comes to locating the criminal and your cell phone.
Is it necessary to file a police report?
It is very important that you file a police report after a robbery or theft. In some states in Brazil, you can file this report online.
The importance of the police report is to protect yourself from any transfer that the criminal makes to your bank account, through your internet banking on your cell phone, or even if he uses your data to commit scams.
What to do if you can't track your stolen cell phone?
If you are unable to track your stolen cell phone and recover it, it is very important that you take the following steps.
Block your cell phone chip:
To prevent criminals from using your cell phone to make calls, and you having to pay for these calls, block your cell phone's chip.
So, call your carrier and ask them to block your line. The contact numbers for Brazilian cell phone carriers are as follows:
- Of course: 1052;
- Hey: 1057 or *144;
- TIM: 1056 or *144;
- Alive: 1058 or *8486;
- Nextel: 1050 or (11) 4004–6611.
With this attitude you will be able to keep your cell phone number, as well as your calendar saved on your chip.
You must erase the data from your cell phone
Another important thing to do is to erase the data from your cell phone, so that the criminal who has possession of your device does not have access to your personal data or your applications.
How to erase data from a cell phone with Android operating system?
To erase data from your Android phone you must:
- Access Google Play through your computer;
- Authenticate your account;
- Once in your account, click on the gear icon in the top right corner;
- Then, click on “Android device manager”;
- Select your device;
- And click delete.
How do I erase data from a cell phone with an IOS operating system?
For cell phones with the IOS system, you must follow these steps:
- Access iCloud via the internet;
- On the home screen, in the footer, click on “find my iPhone”;
- Then, access “all devices” and look for your device;
- When you find your device, click “erase iPhone”;
- Finally, just click “confirm”.
You must block your cell phone's IMEI
After deleting your cell phone, you must also block your cell phone's IMEI. To do this, simply find the IMEI number, which is on the device's box, or online via Google Play or iCloud, and call your operator and request blocking.
You should change your social media passwords
Even if you delete your phone, it is important to change all your social media passwords to prevent the criminal from accessing it, as they may have gained access to your phone before you deleted it.
Also change your bank password and access your account to check that nothing was withdrawn by the thief.
Insure your cell phone
Considering the violence and high rate of cell phone thefts in Brazil, it may be advantageous for you to make a secure your cell phone.
We know that people currently spend fortunes on these devices, and having insurance protection is always desirable, after all, it is not always possible to track a cell phone.
Several companies in the country offer cell phone insurance at affordable prices. See here some tips on how to insure your cell phone and protect yourself from possible theft.
Watch the video below and learn more about how to track your cell phone:
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