Have you ever received a message saying your phone is not registered on the network? Then find out what this error is and how to fix it.
As soon as this message appears, one of the first things that most people think of is to restart their device.
While this may solve the problem, it may not be enough.
Even if it does, however, it's a good idea to be careful. In addition to being inconvenient, this error message could also represent a more serious problem.
So, follow us to learn more about the cause of this message and see how to solve the problem. Happy reading!
Why does this message appear?
First of all, we need to understand exactly what this message means.
In short, it is a problem that prevents the user from connecting to the internet or making calls.
Although this can happen on any device, some are more prone to this problem. For example, those that are from Samsung brand.
Imagine being in another city, or needing to talk to someone and receiving this error message! Quite a serious situation, don't you agree?
Therefore, it is important to understand how to solve this problem. Fortunately, there are several ways to solve it, and we will look at each of them below. Stay with us!
Now, let's first talk about the causes of cell phone not registered on the network. There are several factors that can cause this problem on the device, but some of the most common are:
- Difficulty in recognizing the network;
- The chip in your device may be dirty, cut or just not very well fitted;
- The operating system may be out of date;
- Changes caused by software updates;
- Registration of the IMEI blocked, invalid or corrupt;
- Problems with your carrier's coverage.
What to do to solve it? Useful tips
Now that we have seen some of the main causes, let's look at the solutions. First, let's look at the simplest and most obvious ones.
As mentioned in the beginning, one of the first things that comes to mind in these situations is to restart the device. So, start with that and see if it solves the problem.
If it didn't work, there is another simple method, which would be to change the network settings. Just turn off the “automatically select network” function.
Are you still seeing the message that your smartphone is not registered on the network? Then try to do it another way, by activating the airplane mode on your device. Just follow the procedure below:
- First, activate airplane mode;
- Then try to make a call;
- Now disable airplane mode;
- Wait a few seconds for your device to connect to the network;
- Finally, make the call again.
This way, when airplane mode is disabled, your device will reconnect to available networks. An excellent and very practical method, isn't it?
Another very simple solution you can try is to change the chip input. Many devices have more than one input, and if your model has two, switch to the other one.
After all, it is very common for the message to appear because of a problem with your chip. So, by doing this, the error message may stop appearing.
However, if none of the helpful tips above have solved your problem, then you are in a more serious situation.
So we'll have to try some more difficult measures. Don't worry, it's still pretty straightforward. So, follow along and see what to do in these cases.
Solving the problem of cell phone not registered on the network
Now, let's look at the problems that are a little more complicated to solve. We'll look at each one one at a time. Check it out!
Outdated software
Go to Settings and select “About device”;
Then “Software Update” and then press “Update”;
If updates are available, your device will be updated automatically;
Now just wait for your cell phone to restart.
Problem with IMEI
- Enter the call dialer and type *#06# to find out the IMEI code of the device;
- Two numbers will appear on the screen if it is a dual SIM device.
- Go to the website consultaaparelhoimpedido.com.br and select “Consultar IMEI”;
- Now enter the already discovered IMEI code;
- Then, insert the verification characters in the appropriate place;
- Press “Consult”.
After performing the above steps, you will be able to see whether or not you are IMEI blocked. If you are, you will need to contact your carrier to fix the issue.
But if it is not blocked, then you are dealing with some other issue. So, you will have to try another method.
It is still possible that the problem is not with your device, but with the network itself. In this case, you will also need to contact them.
Problem with the chip
Check if the chip is properly inserted and, as we said before, change its slot. Also, remove it from the phone for a while and try to clean it very carefully.
Finally, if your SIM card is actually damaged, there is nothing you can do. You will need to exchange it for a new one. In order to keep the same number, buy a new SIM card somewhere.
So, these were some causes for the error message “cell phone not registered on the network” and their solutions. Comment below if you have already managed to solve the problem.
