Your device Xiaomi does not recognize contacts? You don't need to worry anymore. Check out this article to see how simple it is to solve!
First of all, it's good to make sure that there isn't something wrong with your chip. For example, if you haven't made all your payments, it may have been blocked.
If it's nothing to do with your SIM card, it's possible that the problem is actually with the device.
Indeed some device users Xiaomi cell phones complained about having experienced a situation like this. So, see how to solve it and have your device working normally.
Xiaomi and the recognition of your contacts
When a device has a problem, it is important to first confirm that it is not due to a mistake made by you.
In this case, it's no different. So if your Xiaomi phone doesn't recognize contacts, you should start by checking if they were registered correctly.
If they are not, then this must be the cause of the entire problem. Now correct the details of each contact so that the problem does not happen again.
In order to check the contacts and correct them, simply perform the following procedure:
- Open your cell phone's contact list;
- The Direct and Distance Dialing code must come before the telephone number without a leading zero. For example, if the area code is 11, the phone number should be: 11955557777;
- If you see a number that does not follow the previous format, then it is incorrect and must be corrected;
- Now find all such contacts and fix them.
Done! After performing the actions explained above, the problem of not recognizing contacts should have been resolved.
If you want, you can also do a test! Ask a friend on your contact list to make a call and see if everything went well.
Several users who complained about such a problem, it was either because of the above reason or because of the chip.
Therefore, it is worth remembering that whenever you add new contacts, you must save them on the device. If you save them on the SIM card, problems like this may appear.
However, if everything is ok with the chip and registered contacts, then it must be the device itself. So, keep reading to see what you can do to fix it.
Correcting the settings
If your device is not recognizing the registered contacts, it is possible that it is a simple error in the chip settings.
It could also be something more serious, but we'll first look at the simplest possible solutions. So, here's how to solve it in the following procedure:
- First, find the SIM Card options on your phone. Depending on your model, these options will be available in different ways;
- Once you find them, access these options;
- Then, select “Easy Prefix”;
- You may be asked for confirmation. If so, click “Allow”;
- Then activate Easy Prefix;
- Now inform which is the corresponding chip (SIM 1 or SIM 2);
- Then select your carrier from the drop-down list.
Finally, after performing the above procedure, your cell phone will identify the contacts in your address book. That's it! Now the problem has most likely been solved.
If it still isn't recognizing contacts, it really is a more serious problem. It is still possible to do so with the application to correct contacts as we will see later.
However, if you’ve gotten this far and nothing has worked, it’s probably best to contact the company. We’ll also look at how you can do this later.
So follow us to solve the situation where your Xiaomi does not recognize contacts.
Solving with the application
Now that we know what to try first, there is even more you can do.
As we have already mentioned, the problem of a Xiaomi device not recognizing contacts is quite common. There are also several reports of bugs that can occur in users' calendars.
Again, don't worry! In general, these and other problems tend to be quite simple to resolve.
Also, don’t assume that the company is bad or careless because of these issues. Even high-tech devices can have issues from time to time.
Finally, to solve everything, download the application Contacts Corrector on your Xiaomi device. Once you have it installed, your contact problems will be over.
However, if you are unable to resolve the issue with the contact broker, it is time to contact the company.
In order to talk to Xiaomi, please call Customer Service. The number you should dial is: 0800 031 4201, in any region of Brazil you are in.
Before calling, remember that you must respect the opening hours. Please note that they only answer calls between 10 am and 4 pm, Monday through Friday.
So, when you have tried all other methods without result, and if you want to seek help from Xiaomi, Call! Choose a time when they are available and explain your problem.
Finally, if your Xiaomi device does not recognize contacts, you can resolve this directly with them. So make your call and follow the instructions you receive, okay?
