Don't get muted on WhatsApp. Learn how to fix this so you don't have any problems communicating on it.
It would be a major obstacle to communication to have a WhatsApp without sound. The app has become so important that it would be horrible to be unable to receive notifications from it for a long time, wouldn't it?
Imagine not hearing a notification for a work message, or even missing a joke sent by your friends! In order to prevent this from happening to you, we will look at ways to fix this problem.
First, make sure your device's volume is good and that it's not on silent. It's always good to try simple things first, don't you agree?
Also check if other applications are making sound. If they are not, then the problem may be with the phone itself.
However, if it is confirmed that the problem is with the application, let's see what can be done in this case. Check out our tips now!
WhatsApp without sound: Solving it in a simple way
The problem of WhatsApp not working is faced by several devices and for different reasons. Among them we can mention:
- Configuration errors;
- The application may be obsolete;
- Loss of sound after an update;
- Your cell phone may have a problem.
Let's test a few things to find out what it is and how to fix it.
Setting up WhatsApp notifications
The first step is to make sure that notification sounds are turned on. To do this, follow these steps:
- Open your WhatsApp;
- On the home page, click on the three dots on the right;
- Select “Settings” and then the “Notifications” option;
- Enable “Conversation Sounds”.
If it is disabled, then that was the problem. However, if the “Conversation sounds” option was already enabled before, then the problem is certainly something else. We will see other possible solutions below.
Setting up Mobile Notifications
After allowing notifications from WhatsApp, and there is still no sound when they arrive, then the next step is to check the settings on the phone itself.
- Go to “Settings” or “Adjustments” in your device’s menu;
- Then select “Notifications”;
- Search for WhatsApp and check “Allow notifications”;
Once you do this, your WhatsApp notifications will not be blocked or muted.
WhatsApp No Sound: Application Error
However, if all notifications are enabled, WhatsApp without sound must be due to a problem with the application.
First, let's try restarting it. It's a fairly simple measure that solves numerous problems on devices. To do this you should:
- Go to your cell phone settings;
- Click on “Applications”;
- Search for WhatsApp and select it;
- Some information about it will appear. Press “Force stop”;
- Finally, just restart your device.
Once your phone is turned on again, the problem may be solved. However, if it is not, then we will need to look for another solution.
It is still possible to lose notification tones due to some errors that occur when the application is out of date. Open the Google Play Store or App Store and click on “My Apps”. Press the “Update” option when you find your WhatsApp.
The updated version usually fixes many bugs and issues. So keep your programs up to date, okay?
Reinstalling the Application
If after following all the steps above, you still have a WhatsApp without sound, then it's time to try a drastic solution. Reinstalling can fix many of the app's errors, but you will delete all of your conversations, photos, and contacts.
Because of this, be very careful before uninstalling, so as not to lose everything, okay? In order to prevent this from happening, you need to make a backup. To do this, just follow these steps:
- Again, open your WhatsApp;
- Press the three dots on the right side;
- Select “Settings”;
- Choose the “Conversations” option;
- Click on “Chat Backup”;
- Finally, just “Back up”.
Once you have made a backup (the duration of the process will depend on the speed of your connection) you are ready to uninstall it.
The procedure is very simple: press and hold the application icon for a few seconds, an “x” will appear at the top. Click on it, the question will appear: “Do you want to uninstall this application?”, confirm and it will be uninstalled.
However, if the method described above does not work, you can still:
- Go to “Settings”;
- Select “Applications”;
- Click on WhatsApp;
- Press the “Uninstall” option
Now that it has been uninstalled, we will need to download it and then install it again. To do this, select the WhatsApp on Google Play Storeand or App Store.
Once reinstalled, the issue should be resolved. If you have backed up your data, your old chats and contacts will not be lost and you will be able to use the app as normal.
An important suggestion is not to rely entirely on WhatsApp. It is advisable to have other messaging apps on your device in case one of them has a problem.
In conclusion, today you learned the various reasons that can lead to WhatsApp not working on sound. Share this with someone who may be having this problem on their phone. Also, leave questions and suggestions in the comments!
