If you are a customer of Alive, you've probably already needed the Vivo WhatsApp. However, do you know what the number for this service is?
Currently, the company is the largest in terms of number of customers, with more than 74 million users. It also has services for cell phones, landlines, TV, internet, among other products.
In this sense, every day there are people with questions about how to contact the company. Therefore, in order to help you, we will show you what Vivo's WhatsApp number is. and other ways to talk to the company.
So, take note of our tips and don't forget to save this article to your favorites bar. That way, you won't miss the numbers we'll leave here. Check it out!
After all, I want to know what Vivo's WhatsApp number is?
First of all, know that the Vivo's WhatsApp number is (11) 99915 1515. This service is available on weekdays, from 8 am to 8 pm.
To solve problems or clarify doubts, remember to have your personal documents on hand.
Furthermore, requests and orders for products and/or services can only be made by the holder of the cell phone, landline, TV or internet line, agreed?
General telephone numbers for this company
From the same point of view, you can also talk to this company through other channels. So, here are some other contact numbers:
- People with hearing and/or speech impairments you can call 142 to receive your service without any losses;
- Also, if you are abroad and need to resolve any issue, you can call the number +55 (11) 3056 8628. This call may be charged if your roaming service is not activated and does not have coverage for this type of call;
- Furthermore, if you have a Vivo cell phone and need to speak to the company, you can call: *8486, of your own smartphone. However, if you are calling from another phone, dial 1058 and wait for your answer;
- However, those who have an internet plan from Vivo must call another channel to get assistance. In this regard, the number is 10315. You can dial from either a cell phone or a landline.
What is the support for Vivo TV?
Furthermore, Alive also offers a cable TV service, Vivo Pay TV. Currently, it is a great option for those who want to have several channels available without having to pay a fortune for it.
As we have found out, the packages from service prices range from R$ 84.90 to R$ 184.90. We will briefly explain the services and leave the department's contact details below, okay? Keep reading!
- R$84.90/month package: 42 channels with programs that suit the whole family;
- R$ package 99.90/month: 63 channels and most of them are children's channels (ideal for families with children);
- R$ package 109.90/month: greater variety of programs and availability of 89 channels;
- R$184.90/month package: ideal for the whole family, with sports channels, HBO, Telecine and others.
Currently, you can purchase this type of service by calling 0800 760 2121. This is the organization's Telesales sector.
However, if you already have a Vivo subscription TV and need to resolve a problem, you should call 10615 or 10616.
Does Vivo have an Ombudsman's Office?
Yes, Vivo has an Ombudsman's Office. Therefore, if you do not find a solution to your problems in previous consultations, don't worry.
So, know that it is possible to talk to the sector through the number 0800 775 1212. It is worth noting that service is available on weekdays from 8 am to 6 pm.
I have debts with the company. How can I regularize my situation?
Finally, if you have debts with Vivo and want to regularize your situation, don't worry! The company currently allows customers to regularize debts completely online or by calling 0800 774 1515.
To do this, identify yourself and let them know how you intend to negotiate your debts. They even offer installments to make your life easier!
Did you like to know what the Vivo WhatsApp and all other ways to contact this company? If so, see other articles like this on our website. And activate our notifications!
