THE Texlog Carrier is one of the biggest delivery companies from all over Brazil. Therefore, many people need your contact.
However, it’s not always easy to find this information on the internet, is it? So, to make your life easier, we decided to write an article just about this subject.
This way, you will see today what the telephone carrier contact information and other communication options. We will also teach you how to track an order that will be delivered to your address.
Are you interested? So, follow our article and don't forget to save this article to your favorites bar! That way, you'll never lose this information again.
Without further ado, let’s get to the point! Enjoy your reading!
After all, how can I contact Transportadora Texlog?
First of all, you should know that you can speak to Transportadora Texlog by phone. For online service, there is only the option to track orders.
Understand better how this works in the following topics:
By phone
First, you can speak to Texlog through SAC (Customer Service). The number is (11) 4688-5500.
We would like to point out that service is only available on weekdays and during business hours. Oh! Another important point is that you must have your personal documents and your order number on hand.
After all, they only pass on information to people who can prove a relationship with the items being transported, okay?
Online support
Additionally, you can track your order online as well. The link for this is this one here. But to guide you correctly through the process, we will leave a practical guide below. Check it out!
Step by step here!
First of all, we need to point out that you will need to enter your CPF or social security number. CNPJ. On the invoice, you will need to find your tracking code. It is the following number:
- Serial number + before the last 10 numbers of the access key, there are 6 numbers. Enter them too, this is your tracking code.
Order tracking
Tracking can be done without any major problems through the link shown above. However, if you encounter any difficulties, please contact the company. by phone.
Finally, if you are not satisfied with the service provided in any of these options, it is worth filing a complaint on the Reclame Aqui website.
To do this, go to this link and inform what is happening between you and Transportadora Texlog.
Brief history of Transportadora Texlog
As you learn more about this company, how about learning a little about its history?
Currently, Texlog is one of the largest carriers of Brazil and has been in existence for over 30 years. Furthermore, the company is responsible for delivering over 2 million packages per month.
In this sense, it is a giant when it comes to international courier, B2C and B2B markets.
The company is considered a great transportation option and offers differentiated services. Among them, we can mention the following:
- Cutting-edge Information Technology structure that guarantees greater security and agility in deliveries;
- Distribution in the main centers of the country;
- Huge fleet of vehicles and always with cars in excellent condition;
- As well as a specialized security team to make the entire experience the best possible for all employees involved;
- Finally, Texlog invests heavily in excellent after-sales service, with the aim of guaranteeing customer satisfaction.
After all, how does a parcel delivery company work?
To help you better understand the importance of a company like Texlog, we will quickly talk about how this type of company works.
First of all, it is essential to invest in good cars and suitable places to store goods.
In this sense, carriers need to invest in corrective and preventive actions in the infrastructure as a whole.
Furthermore, deliveries require a good logistics analysis. Therefore, all orders from a given region need to be delivered together.
This saves fuel, saves employees time and allows for greater agility for customers.
In other words, route planning is essential to make this process viable without major disruptions and with the maximum possible efficiency.
To achieve this, the company needs to have a team of perceptive and highly qualified employees. Here’s what a transportation company team looks like:
- Drivers;
- Lecturers;
- Delivery and logistics assistants;
- Managers;
- Management, marketing and finance analysts;
- Management assistants, administration assistants, etc.
Ultimately, when a package arrives safely at your home, there are all these people involved in the work behind it.
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