Learn all about the Carrefour Carrier and find out how you can track your delivery. Also see the phone number for questions.
First of all, when a customer places an order on the Carrefour website or app, they are informed of the delivery date. Always keep this information safe with you, okay?
This way, you can be sure to receive your purchase when it arrives. However, problems and delays can occur, which are a cause for concern for many customers.
In general, such situations do not occur frequently. Despite this, it is important to check from time to time. So, see now how you can track your Carrefour order. Check it out!
Carrefour Delivery Tracking
First of all, you should know that tracking your order doesn’t just make things more convenient for you, the customer. This feature provided by the company also aims to avoid inconveniences.
Only three attempts are made by Carrier Carrefour will deliver the product to the customer's location. Therefore, pay attention to the deadline and ensure that someone will receive the order.
After failing to deliver to your home three times, the product will not be delivered. From there, it remains in a nearby unit until it is sent back to Carrefour.
So, make sure you plan your delivery accordingly, okay? To avoid problems and be more careful, here are two ways to track Carrefour deliveries.
Carrefour website
First, you can track your order on the Carrefour website. Before accessing the page, remember that you will need your personal and purchase details, as they will be requested.
Once you have everything in order, carry out the following procedure:
- Access the Carrefour website;
- Now log in with your email and password;
- Then, look for the “My Orders” option and access it;
- Click on “View Details” for the order you are currently waiting for;
- Finally, check all the information. This includes the carrier, the code and everything you need to locate your package.
Carrefour App
Additionally, you have another mechanism to track an order, which is through the Carrefour app. Just follow the steps explained below and you will be able to track the delivery:
Initially, you will need the app installed on your cell phone. Download it as you prefer;
- Once your app is active, log in and access your Carrefour account;
- Then, select “My Orders” from the options available in the Menu;
- Again, find your order and press “View Details”.
- That's it! Now you know two ways to track your order. You can also go to the carrier's website for more information.
Contact Carrefour Transport Company
When you check your order details, you will also find information about the carrier. In general, the company Total Express is responsible for making deliveries.
Depending on the customer and their region, however, this may not be the case. After all, other carriers may also be requested by Carrefour.
It is very important to know which company is responsible for making deliveries to your home, especially if there is a delay or if the product does not arrive.
Although many may immediately blame Carrefour for the problem, it is possible that something happened with the Carrier used by Carrefour.
In addition to the official website and app, you can also contact Carrefour by phone. The contact numbers for Carrefour are as follows:
- From the metropolitan area, call: 3004-2222;
- Or, dial: 0800-718-2222, from any other region;
- Or, talk to them via WhatsApp, sending your message to: 3004-2222.
Just call between 8:00 and 21:00, any day of the week, except holidays. Then, ask the attendant to inform you if there was any problem with the delivery of the order.
If so, listen to his explanation and then wait for guidance and answers. If not, ask for the carrier's number and find out what happened.
In this sense, it is very important to keep a close eye on the delivery deadline, as the mistake could be on your part. For example, perhaps they even went to deliver the item but were not attended to.
Finally, clarify the situation and receive your order from Carrefour.
Track Carrefour Card
Finally, there is another type of order, which is the Carrefour Card. In a way, you should know that it can also be tracked. However, only by phone.
We have previously provided the contact numbers for SAC. Just call between 8:00 am and 9:00 pm to receive information.
From there, just wait for your Card Carrefour arrives. Again, it is very important to pay attention to delivery deadlines and avoid your home being empty during this period.
As with other deliveries, your card may also be returned if there is no recipient.
Ultimately, with this, you will have what you need to receive and track all deliveries that Carrefour sends.
Now, keep an eye on Carrefour Carrier and wait at home until they arrive with your order. Once it arrives, enjoy it!
