It's no secret that the Chinese brand has arrived in the country and has won thousands of hearts here. Cell phones with great value for money and an amazing camera! But, with the increase in demand for devices, many people want to know about Xiaomi Brazil Phone!
Slightly cheaper devices that deliver surprising results. This is why Xiaomi has become so popular around Brazil and the world, gaining many fans in every corner of the planet.
But in any case, it is important to know information about technical assistance and also the Xiaomi Brazil Phone.
Therefore, we have prepared a complete article with all this information for you, who are already or want to be part of the Mi Brasil community.
Xiaomi Brazil
Xiaomi became very well-known for its smartphones, but it also gained a lot of market share for other products, such as:
- Watches and bracelets (Mi band)
- Headphones
- Speakers
- Wifi charger
- Smart devices (wifi repeater, LED bulbs, security camera and even scooter!)
Yes, Xiaomi has a thousand and one uses and a thousand and one products! And the brand works hard on product development and technological innovation.
Xiaomi Brazil Phone
In fact, there is a Xiaomi Brazil phone, available on the company's official website: 0800 031 4201.
Xiaomi telephone service in Brazil is available from Monday to Friday, from 10 am to 4 pm.
Another way to contact the store is through a form available on the store itself. official website of the company.
To do this, you need to enter the subject and also provide some information, such as:
- Order number
- Full name
- Telephone
Once you have filled in all this information, you can enter your message with your request, criticism or suggestion. They will then work to get back to you as soon as possible.
The Achei Celular team has not tested Xiaomi Brazil's email support. Therefore, we cannot establish an exact time frame for responding to requests via Contact Us.
It is important to highlight that, despite having the brand in Brazil, products purchased outside of official channels and stores do not have guaranteed technical assistance.
This means that, if you have purchased from other stores, on Mercado Livre, for example, or even outside the country, your cell phone will not be received by Xiaomi technical assistance in Brazil.
To make life easier for its users, Xiaomi has also prepared its website, special content about the manuals and warranties of the devices sold here.
And if you have your eye on any of the devices and want to buy them through the official channel, check if it is being sold by Xiaomi. Don't be alarmed if it isn't, as the devices are, let's say, seasonal. 
Xiaomi stores in Brazil
Currently, Xiaomi's focus is on selling products through its official website.
However, the company decided to open two official stores in the city of São Paulo.
The first store was opened in the southern part of São Paulo, in the famous Ibirapuera Shopping Mall. In the store, you can find more than 250 products for sale, some of which we mention here.
The second branch, located in the northern region of São Paulo, more precisely in the famous Shopping Center Norte, has the same structure.
Although it is not the flagship of the units, there, you can buy scooters, smartwatches, cell phone accessories, electric scooters, electric bicycles, speakers, Wi-Fi repeaters, electrical schools and, believe it or not, even a smart umbrella!
You can also access the Xiaomi Brazil phone through the units, but for assistance and other matters, it is better to follow the instructions we have shared above.
Xiaomi in Brazil
Xiaomi officially arrived in Brazil in 2015 and is currently considered the 5th largest smartphone manufacturer in the world.
The decision to come to Brazil was made strategically. This is because, even before the official store arrived in the country, many cell phones and watches were imported and sold here.
And since the Brazilian fan base, in general, is already very loyal, it would be no different with the brand.
Could Xiaomi be a new Apple?
Why did Xiaomi become so famous?
If you Google the history of Xiaomi, you will see that it started out as just a startup.
It revolutionized the market, especially with regard to the manufacturing process and its strategic marketing and advertising planning.
According to one of its official websites, the Xiaomi brand is definitely no stranger outside of Chinese borders.
And what many people thought about Chinese products and poor quality fell flat!
Founded in 2011 by local entrepreneur Lei Jun, Xiaomi is not just another smartphone brand.
For the Chinese, Xiaomi is the epitome of a startup dream come true – it is a symbol of national pride and individualism for the young Chinese consumer, representing hope and belief in ideas and innovation and a journey towards success.
Organic advertising
Xiaomi owes its price advantage to its go-to-market strategy, dispensing with physical outlets and more expensive overheads.
Traditional, mainstream advertising is also nowhere to be found in Xiaomi's marketing mix.
Instead, Xiaomi engages customers on a personal level, being present on all major social networks and forums in China (Weibo, WeChat, Xiaomi Forum, Baidu Tieba and Xiaomi Mall).
And so, the fans themselves take care of the brand's organic advertising!
Who benefits from these thoughtful cost savings? The end user, of course! Who gets a device with amazing quality at an incredible price!
Small batch manufacturing
Another innovative point to which Xiaomi owes its success is, precisely, its manufacturing process.
Xiaomi manufactures in small batches and iterates its products over time. This process is also quite similar to the renowned ‘just-in-time’ production techniques, first popularized by Toyota’s Lean Manufacturing principles. This keeps its inventories small and maintains a flexible purchasing cycle with its supplier network.
This leaves the product's value well below the market value. Consequently, customers love and become passionate about the brand.
