Ranked among the largest private educational institutions in Brazil, UNOPAR was founded on February 17, 1972.
After almost half a century of existence, the institution is now also considered a strong reference when it comes to distance learning, operating throughout the country.
Like all good organizations, especially when it comes to meeting a large number of demands, UNOPAR provides several ways to contact us.
Whether by telephone at UNOPAR, by email, SAC, ombudsman or other means, it is possible to channel the service according to the matter to be dealt with.
In this article you will learn, in detail, all the ways to contact UNOPAR, in addition to the exact notion of how to make complaints to the company itself, or even to the MEC (Ministry of Education), as well as, on Reclame Aqui.
Check it out in full!
How to contact UNOPAR by phone
The most sought after and used way to make contact, seeking faster and more personalized solutions, especially for those who already use the companies' services, is still by telephone.
At UNOPAR it is no different, as the institution provides one or more numbers for each type of service or even subject to be dealt with.
UNOPAR telephone numbers are also separated according to users' places of residence.
In general, the telephone numbers provided are more focused on information, queries, compliments, complaints and even cancellations, which makes solutions faster and more effective.
The main numbers available to customers, students and partners are as follows:
- College entrance exam related topics telephone: 43 3371 7805
- Contact the Pro-Rectorate of Extension telephone: 43 3371 7783 or fax: 43 3371 7725
- Contact the Vice-Rectorate of Research telephone: 43 3371 7835
- Matters directed to the Directorate of Postgraduate Studies
Academic Area Telephone Numbers: 43 3371 7700, 3371 7809, 3371 7810 and 3371 7880
Commercial Area Telephone Numbers: 43 3371 9862, 3371 7772 and 3371 7957
The days and opening hours are as follows: Monday to Friday, between 8:00 am and 9:00 pm.
Main UNOPAR emails
For more detailed matters or those requiring the sending of documents or other attachments, the institution also has several email addresses, the main ones being:
- Entrance exam email: vestibularpresencial@unopar.com.br
- Journalists email: tiago.silva@s2publicom.com.br
- Pro-Rectorate of Extension email: extensoo@unopar.com.br
- Pro-Rectory of Research e-mail: pesquisa@unopar.com.br
- Directorate of Postgraduate Studies email: contato.pos@unopar.com.br
- Contact for students form: access here
UNOPAR SAC
If the option is to use a UNOPAR telephone number or email only, in a centralized manner, or even if there are doubts about which area to be directed to, there is the option of the UNOPAR Customer Service, the SAC, through which it is also possible talk to attendant.
Through the SAC, it is possible to filter the subject to be addressed, and in addition to the telephone, there is also an email channel, with the same function, but with a later response. The SAC is practical and fast, and can be used for questions, compliments or problem solving.
The UNOPAR SAC telephone number is 43 3371 7700 . If the option is by email, just send it to unopar@unopar.com.br
Ways to contact the Ombudsman
Like all major universities, UNOPAR also has its ombudsman channels, through which its team tries to resolve possible operational problems on a daily basis, seeking personalized and efficient service to its customers.
It is through the Ombudsman's Office that customers report possible failures, causing the institution to work towards resolving them as quickly as possible, offering solutions channeled to the different demands presented.
In addition to access to the “ombudsman” option through SAC 43 3371 7700 , the company has a contact link:
Other channels for complaints: MEC and Reclame Aqui
When customer complaints are not properly addressed through the channels available at the colleges, the MEC (Ministry of Education) can also be contacted through its channels.
The different problems presented by educational institutions, when not resolved in a timely manner, can be reported to the MEC through free phone number 0800 61 61 61. This contact is supervised by CAPE (Student Service Center).
In addition to the complaint via telephone, the MEC also has the Contact Us, through which the user fills in their details, provides a brief history and sends the message, which will reach a team responsible for checking the problems.
Another method that has been widely used by customers who need a solution is Complain Here , It is even possible to research the reputation of the most diverse companies, as it is an official channel available to the consumer, even though it is independent.
Reclame Aqui works as a “bridge” between consumers of the most varied forms of commercial relations and companies, with the aim of effectively resolving complaints. Easy to use, just access the website register, register the nonconformity and wait.
The channels available for consumers to contact companies, manufacturers and suppliers are increasingly improving to provide a quick and assertive response to problem-solving, so it is important to create the habit of using them and asserting your consumer rights!
