You've probably heard of Sky TV. That's because it's one of the largest communications companies in Brazil. It offers a wide range of services, with its main product being pay TV, which has received great praise.
However, many customers are still unsure about how to contact Sky TV, as there are several channels for different incidents.
So to help you find the Sky TV Phone correct for your situation, I prepared today's article with everything you need to know. Are you interested in learning more? Then follow me, right now!
A little history behind Sky TV
The initial Sky TV project had as its main objective the Mexican pay TV market, in which 4 companies got involved in 1996. The companies were from different parts of the world, one British, another Australian, one American and finally the famous Televisa group, popular in the Mexican market.
However, it was only in December of that same year that Sky TV was actually launched by the British company, with the main objective being to sell subscription channels via satellite.
Almost at the same time, Grupo Globo launched the idea in the Brazilian market, which was very receptive, after all the idea was revolutionary at the time and it was the first company to offer this to Brazil.
The company made the procedure very practical, using only a digital decoder located inside the house and an external satellite dish. But of course, as it was a service, access could only be obtained if there was a code.
Since it was so successful in Brazil, Sky TV began to think about expanding its territory to other Latin American countries. And that's what happened: in 2000, Argentina and Colombia began to have access to the company's services.
Over the years, there have been many changes and most of the countries where Sky operated were renamed DirecTV (due to the merger of the two companies). However, Brazil and Mexico have decided to keep the Sky brand to this day.
In Mexico, the company saw an opportunity to enter Central America, expanding its services to Costa Rica, the Dominican Republic, Nicaragua, Guatemala, Panama, El Salvador and Honduras.
Brazil has become one of the company's largest markets, with more than 1.5 million subscribers.
Sky Tv Telephone – Ways to contact the company
The company has different contacts for each type of request. Therefore, it is very important that you know exactly which one Sky TV Phone your problem fits. Therefore, to help you, I have prepared a practical table, where you can easily find your way around.
| Reason for call | Who is it for? | Sky TV Phone |
| Purchase a new product | Customers and non-customers | 0800 707 4004 |
| Subscribe to a service | Customers and non-customers | 0800 100 1515 |
| Technical assistance | Clients | 106 11 |
| Coverage check | Customers and non-customers | 0800 707 4004 |
It is worth remembering that you will only be able to receive assistance during the call center's opening hours, which are open 24 hours a day, but only on weekdays.
If you are unsure which Sky plan you want to purchase, you can call Sky TV Phone which corresponds to “subscribing to a service” and requesting more details and prices.
How can I make a complaint to the company?
If there was a problem with the company, and you wish to make a complaint about the service provided, you should go to the website of complain here, and enter the company's complaints page.
To make it easier you can click here and will be automatically redirected.
If you have difficulties, see here how to make a complaint on the Reclame Aqui website.
Sky TV's social networks
In addition to the Sky TV Telephone, the company facilitates communication with its customers through various social networks.
Through them, the company can better communicate new products, recent updates and promotions.
If you want to follow Sky TV on its various social media channels, here is a short summary for you:
Did you enjoy learning more about the Sky TV Phone? Then be sure to follow the other articles on the blog, I have lots of other news for you!
