Through the Enel Goiás Telephone Number you can communicate with this energy company in this State. Check out which one it is right now!
At the moment the great company Enel is already present in more than 30 countries. In Brazil, it operates in several states, with different service channels for each one.
In order to speak to your branch in Goiás, you need to use one of the contact methods that we will present here. So, find out right now how to speak to Enel.
Enel Goias Customer Service
Initially there is Enel's Customer Service.
Every SAC is an excellent way to seek support from companies. Especially to quickly resolve issues related to a current demand.
For example, asking a question or canceling a service are very common actions that customers can take through the SAC. Simply contact them and ask for their assistance.
In order to contact Enel's Goiás SAC, you must call:
- First, there is the 0800-062-0196, which allows contact with the company in this area;
- On the other hand, if the consumer suffers from any hearing impairment, the telephone number for special assistance is: 0800-28-01-887.
Done! These are the main Enel Goiás telephone numbers to serve customers.
However, if you are not satisfied, or need other means of contact, come with us. Below, we will explain all the other ways to talk to Enel. Check it out!
WhatsApp Enel Goiás
In addition to dialing and making a call to the phone, you can also talk to them via WhatsApp. That's right! Now they answer through an account on this messaging app.
After all, they need to offer several ways to serve different types of customers, right? That's why it might be worth sending a message to WhatsApp as well.
This way, the customer can use several Enel services, including:
- First, make inquiries about your situation with the company;
- As well as requesting, in case of delay, a 2nd copy to make payments;
- Report any problems with the energy, and ask them to take the necessary measures;
- Finally, clarify additional questions about the company, its support and services.
Finally, Enel Goiás' WhatsApp number is: (21) 99601-9608. You just need to send a message and wait for a response. It's all very simple!
Enel Goiás Ombudsman
Finally, you can speak to the Ombudsman, by calling Enel Goiás 0800-062-1500.
Before you call, be aware of the hours they answer. Don't even think about picking up your phone before 8:00 am. or after 18:00. Also, only make your call on weekdays.
Please note that the Ombudsman's Office is not there to answer any case. Only after you have made a call and have not received the expected result should you speak to them.
Therefore, first try another of the channels that the company provides, for example, the Customer Service Center.
If he is unable to resolve your issue, then try talking to the Ombudsman. Inform them of the entire situation and your protocol. From there, talk to them and seek further clarification.
With that, you are ready to make good use of the main phone numbers. Now talk to Enel about whatever you need and arrange everything with them. Good luck.
Virtual contacts
Previously, we saw the main telephone numbers to contact Enel Goiás. In addition to all of these, there are also other means of contact, as we will see now.
Like most companies these days, Enel offers several virtual customer service channels. Many of them are very simple and accessible.
Before we look at the main virtual channels, let's note that there is also a simple option for some situations: SMS. That's right! Just send the following message:
- If you experience a power outage, send “LIGHT” (without quotes) to 27373;
- Or, if you need a second copy of your bill, send “BILL” to the same number above.
See how simple it is? This way, you don't even need to learn the most complicated ways to get in touch. A simple WhatsApp message can solve many situations.
Enel App
There is also the Enel app. Through it, the customer has the same ease as in the sending an SMS, but with more utilities. Below, check out some of the services available in the app:
- First, request for a 2nd copy;
- As well as, debt queries, protocols and various documents;
- Installment payments for your bills;
- History with the company;
- Updating customer data;
- Access to various information;
- Assistance with various problems, including power outages.
So, it might be worth downloading the app on your phone, don’t you agree? So, download it right now. Just search for “Enel” in your app search engine.
Know that it is available for both Android and iOS. So, it won't be difficult to get it. So, enjoy the app!
Contact Us
In addition to the Enel app, you can also speak to them through several online customer service channels.
For example, the company's Contact Us, which is available on the website: www.enel.com.br/pt/ Nossos_Canais.html.
In addition, there is also Enel's help channel. Just access: www.enel.com.br/pt/Canais.html.
Finally, if you have a more serious problem to the point where you need to report the company, there is a reporting channel. Access: portalhome.eneldistribuicaosp.com.br/denuncia-fraude.
Finally, now you know not only the Enel Goiás Telephone, but also the other channels to talk to them.
