Find out what PicPay's phone number is in our article today, which is a complete post on the subject, follow the reading!
PicPay is a Brazilian digital wallet created in Vitória, Espírito Santo. Currently, millions of Brazilians have accounts with this fintech.
However, every now and then some people have doubts about how to contact the institution.
Want to learn more about this topic? Then follow today’s article and find out once and for all what PicPay’s phone number is and other ways to contact the company. Check it out and have a great read!
See PicPay's phone number here
First of all, know that the PicPay's phone number is 0800-025-8000. In this sense, it is a telephone line that is open every day of the week, as well as a number that can be called at any time.
First, you will be assisted by the company's electronic service and if you do not receive the response you want, you will be forwarded to a human attendant.
It is worth mentioning that the company will never ask you for an authorization code or even a password for service, okay? So be very careful with scams and fraud attempts!
What can I talk about in this issue?
By calling the PicPay number mentioned above, you can make compliments, complaints or suggestions to the company.
From the same point of view, you can talk about the company's products, such as personal loans or the PicPay Card.
Additionally, you can also cancel your PicPay account using this number and even chat about other products from the company.
In short, it is a telephone number to meet all customer demands.
Contact the company via email
If you wish to contact the company via email, please note that there are three email addresses to which you can send your message.
Therefore, if you wish to talk about matters that are directly related to the press, send a message to press@picpay.com.
If you would like to partner with the company, please send an email to partnerships@picpay.com and if you want to have PicPay as a payment method in your company, but don't want to call the phone number we mentioned above, send a message to comercial@picpay.com.
Does PicPay have chat?
Yes, PicPay has a chat feature. To speak to the company through this support line, access your app, click on “help” and then on the icon that you will see in the shape of a form. Then choose what you want to talk about and start the chat service.
I had a serious problem. What now?
If you tried to get support using the number listed above, but were unable to resolve your issue, don't despair.
After all, the company has an Ombudsman's Office that is open from Monday to Friday from 10 am to 3 pm (between noon and 1 pm is lunch time). The telephone number for this sector is 0800-025-2000.
Reputation and security of this company
PicPay currently has over 50 million registered users in its database. In addition, it has a reputation considered to be regular on the site. Complain Here.
The company is considered safe and provides good service to its users. In this sense, in a search on the website Complain Here carried out on December 1, 2021, we noticed that more than 98% of customer complaints on the platform had already been responded to.
Frequently asked questions about the company
Before finishing today's article, take a look at some frequently asked questions that people have about PicPay and understand more about this payment platform.
Is it true that the platform offers several services without any fees?
Yes, PicPay is a digital wallet that offers several banking services completely free of charge for its users.
In this sense, with PicPay you can pay bills, pay for items directly with your cell phone, top up your phone line, among other services.
There is no PicPay branch. So, how can I withdraw my money that is there?
To withdraw your money from PicPay, you must transfer the amount to another bank account. The process is relatively simple and within a maximum of 2 business days your money will be available for withdrawal in your preferred account.
It is worth noting that this type of transaction does not have any fees.
Is it true that there is a “part” of the company just for recharges?
Within the PicPay universe, there is Recargapay, which is a service focused solely on top-ups. Therefore, with this tool you can top up your cell phone for all operators, top up your transport card, as well as purchase gift vouchers for various stores and pay bills such as telephone, gas and water.
Did you enjoy learning more about this payment platform and have you noted down PicPay's phone number? Read other articles about this fintech on our portal!
