Central Bank Telephone Number: How to make a complaint?

 

 

 

 

 

The Central Bank's telephone number It's something you'll need when you have problems with a financial institution.

We know that today there are more options for opening a Bank Account than ever before.

We easily see a person who operates through a digital bank and there are savings too. But for all these mechanisms to work, the system needs to be regulated.

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That's exactly what it's for. Central Bank of Brazil. Try to regulate all of the country's monetary policies, such as the appreciation of our currency in relation to the dollar, exchange rates, salary adjustments and other definitions.

But have you ever wondered what mechanisms allow you to speak to the Central Bank? What is the Central Bank's telephone number? That's what we're going to explain to you.

Central Bank Telephone Numbers

Telefone do Banco Central
Central Bank Telephone Number

The most practical option for contacting the Central Bank by telephone is 0800, and the call is free.

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But we will also leave contact numbers for some offices:

Doubts: 145

Central Bank of Brazil Porto Alegre: 51 3215-7350

Central Bank of Brazil Rio de Janeiro: 21 2189-5244

Central Bank of Brazil Curitiba: 41 3281-3000

Central Bank of Brazil Sao Paulo: 11 2363-6122

Central Bank of Brazil Belo Horizonte: 31 3253-7381

Central Bank of Brazil Headquarters: 61 3414-1414

Products that are regulated by the Central Bank

As already described in the opening, the main function of the Central Bank of Brazil is to regulate the country's financial system.

Any financial institution, whether from our country or from a foreign investor, needs the approval of the Central Bank to be able to operate here.

Most government bonds are also defined by the BC management team. In other words, your investments in CDI or RDB are guaranteed in case the bank you invest in goes bankrupt or something similar.

Among these and other functions, he also performs:

  • Control the credit market;
  • Enable and supervise financial institutions;
  • Issue currency in paper and metal notes, as are coins;

Whenever necessary you can make inquiries at Central Bank website.

Let's say your main service is to manage the entire bank-to-bank system. It's a very responsible job, where many professionals have multiple roles.

And most importantly, if you have difficulty with technology, you can call through Central Bank telephone number, as we have already made available above.

Tips on how to use the application

The app is super practical and gives you access to the same information and features as on your desktop. It is available for download on both Android and iOS.

Ombudsman of the Central Bank of Brazil

The ombudsman's office is a space where you can register any type of complaint, or even leave suggestions and compliments for the services provided by the attendants and employees. Central Bank.

If you are harmed by a financial institution, whether due to problems with your account or loans, you can file a complaint through the ombudsman's office.

In the event of dissatisfaction with the response provided by the financial institution, in order to repair any damages, including those related to the rights provided for in the Consumer Protection Code, the interested party may contact consumer protection agencies, either through Procon or by seeking the Judiciary.

Sending correspondence

If you need to send any documents directly to the Post Office Box, here is the address:

Central Bank of Brazil – Citizen Service Department

Southern Banking Sector – Block B, Block 3 – Headquarters Building, Brasília, DF, CEP: 70074-900

Social media

For some people, it is easier to follow the news of a Financial Institution through social media, such as increases or decreases in the exchange rate. Check out the BC's social media:

Facebook

Linkedin

Instagram

Twitter

The BC's opening hours are from Monday to Friday, during business hours and without closing at noon. Activities open at 10 am and close at 4 pm. There are no activities on holidays.

To learn more details about how to make a complaint to the Central Bank, watch the video below:

And you, were you able to speak to the Central Bank using the phone numbers provided? Leave a comment below.

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