Currently the Total Express Delivery Process offers its delivery services throughout Brazil. See how it works right now. Check it out!
Total Express is among the most complete delivery companies of the country. Its service is great for small or medium-sized e-commerce, and even for large retailers.
Like many other transport companies, Total Express has been expanding its presence in digital media. This makes it increasingly easier to use its services.
As well as tracking deliveries. What's more, there are more ways to contact us. So, come with us and learn all about this carrier.
Total Express Delivery: Safety and Ease
First of all, we need to talk about the company's history. With almost 30 years of experience in deliveries, Total Express started its operations in Barueri, São Paulo.
Over time, it has attracted more and more customers and employees. Today, it directly serves around 3,000 municipalities across the country.
The Delivery Process Total Express can handle thousands of deliveries daily. Its maximum capacity is estimated to be around 300,000 orders.
Furthermore, it is able to carry them out very efficiently. In general, most Total Express deliveries take just a few days to reach the end customer.
And if it takes longer, the customer can track the delivery or contact us whenever they want. Ultimately, the company works seriously and with commitment to meet your demands.
Of course, this commitment also requires trust throughout the process. In this sense, Total Express customers can rest assured.
After all, the company has a rigorous process for evaluating its means of transport.
Even though they are not currently in use, all vehicles undergo regular checks. Drivers are well trained to make fast and risk-free deliveries.
Despite this, the customer should still be vigilant, okay? Below, see how you can track Total Express deliveries.
Total Express Delivery Tracking
Both companies and individuals have access to the tracking system. Through it, everyone can monitor the entire delivery process carried out by Total Express. Check out everything about it!
First of all, we will note that there are similarities between the tracking process at Total Express and other carriers. Especially compared to public companies.
A delivery tracking channel is very important for several reasons, including transparency and trust in the service provided.
Thus, they are increasingly common, and also better developed.
In the case of Total Express, the customer can track their delivery by following the steps below:
- First, access the company website;
- Once you enter the page, enter your first name. Or, if you are a legal entity, enter your corporate name;
- Then enter your CPF or CNPJ;
- Afterwards, also inform the zip code;
- Finally, pass a security test.
That's it! With this, you can track the shipment of your orders with Total Express. Now keep an eye on it and check whenever you need to, okay?
If you have any questions about how to use the website, the company also provides a virtual assistant. This means there is no need to worry about any difficulties.
If you notice any serious problems with your delivery, it is important to contact Total Express. So, stay with us and check below how you can talk to them.
Talk to Total Express
As a large carrier with customers all over Brazil, several means of contact are available to customers.
Please note that ordinary consumers cannot speak directly to Total Express by phone. This means of contact is exclusively for companies.
Therefore, if there is a problem with the delivery due to the carrier's fault, it is necessary to inform the store first. Then, the company must speak to Total Express in order to resolve everything.
Although it is a complicated method, it is the best way. After all, the carrier makes thousands of deliveries every day, they couldn't possibly serve so many customers, right?
In this sense, it is also worth remembering that telephone service only takes place from 8:00 am to 6:00 pm on weekdays.
So let's see how a company can get in touch with Total Express. The main ways to talk to them are:
- Firstly, through the Call Center, with the number: (11) 3627-5900;
- Or, call (11) 3543-8050;
- You can also send an email to the following address: contatoetotal@totalexpress.com.br;
- Finally, as we mentioned, there is an Online Assistant on the main website, so if you have any difficulties, you can talk to Eva.
In addition, Total Express is also available on social media. However, this is not an advisable means of contact for those who want to communicate quickly.
Unlike other carriers, Total Express rarely updates their networks. It seems that there are not many agents available through them.
Still, it's also an option. Anyway, choose the means of contact you prefer.
Finally, you know all the ways to track your shipments. Now that you are familiar with the Total Express delivery process, take advantage and place your order now.
