Learn now how to quickly resolve WhatsApp crash issues. It's very simple!
WhatsApp is a widely used application worldwide, thanks to its efficiency and uncomplicated use, both for personal and professional matters. In this regard, it has become a staple, especially for Brazilians. However, the experience on the messaging application is not always perfect, as some people encounter problems related to speed, inconvenient interruptions and malfunctions.
However, a very simple measure that can be taken daily can prevent these inconveniences on WhatsApp and further improve its usability and user experience. Learn about this measure now and stop facing problems on the platform. It's very simple!
Why does WhatsApp crash?
Before knowing how to solve the issue, we need to understand the reasons from WhatsApp crash. Well, the app can experience crashes for different reasons. However, among the main reasons are:
– Information storage;
– RAM memory capacity available on the device;
– Amount that the app is currently using.
When this problem starts to occur frequently, it may be an indication that your phone has accumulated too many files, which may be redundant. As a result, their presence affects the performance of other applications, resulting in slowness and crashes.
Even if the phone has free space, if the user has a large amount of media on WhatsApp, the problem may occur. This includes video messages and lots of photos.
How to avoid crashes
To avoid these crash issues, it is ideal for users to perform the clearing cache in the apps that consume the most resources. WhatsApp is one of the biggest examples of this. It is important to perform this procedure whenever the system starts to show slowness.
Depending on how often you use the messenger, it can take up more than 30% of your device's memory capacity. Therefore, by clearing the app's cache, you can eliminate unnecessary stored data. The process is simple and can be done as follows:
- Go to “Settings”;
- Click on the “Applications” option;
- Locate WhatsApp and select it;
- Click “Delete cache”.
Other ways to avoid the problem
Another method that is quite effective is to disable the automatic download of messages. With this, any media, whether image or video, will only be downloaded in the app with the user's permission, since they need to do it manually. This prevents unnecessary files from accumulating and preserves the user's privacy.
Users can also choose to enable disappearing messages in chats, which results in the automatic deletion of messages after a period defined by the user, which can free up space on the phone.
If the crashing issues persist even after performing these actions, the user may consider using an external memory card. It can help with internal storage and reduce the issues.
Password manager can also help
Some people who save their passwords on their devices don't bother to write them down or remember them. This can be a big problem in the event of a lockout. That's why password management can be a good idea.
One of its special features is the option to export passwords to a CSV file, which is useful for creating backups or transferring your credentials to other password management applications. To do this:
- Access the password screen and click on “Settings”;
- Select the “Export password” option;
- Authenticate the procedure with biometrics or PIN;
- Save the CSV file to your device.