Learn now the ways to contact Netflix and carry out your communication inside or outside the streaming application.
Tired of racking your brains to find a way to contact the Netflix Brazil? Don't worry, your problems will end the moment you read this informative article.
You can contact netflix via landlines or cell phones. There are also other ways to communicate without using calls. Read on and learn everything about this subject.
Communicating with Netflix via Phone
Contact using a landline phone when dialing: 08007614631. This number can be dialed from any region in the country and is free of charge. You can also dial from your cell phone if you don't want to call from within the app.
It is worth noting that Brazilian operators only work during specific hours: 8am to 11pm. This means that the operation is not 24 hours and you must call during service hours to be attended by humans.
Only Netflix's electronic support operates 24 hours a day.
Inside the app
Another way to get in touch is to call via smartphone or using PCs and notebooks, establishing contact within the Netflix app. Follow the step by step:
- Open the application on your PC, notebook, tablet or smartphone.
- Click on the menu “options” (on mobile shown as a symbol with three spaces) and then select the link "help" (or something like that).
- Next choose "to connect" and release the microphone to start the call.
- An answering machine will inform you of the options and you must select the number corresponding to your request.
- If the electronic assistant does not inform you of what you want, wait to be assisted by a human specialist in Netflix services.
Other ways to contact Netflix
There are different ways for you to contact the company in Brazil without needing a cell phone.
One way to contact is to initiate the chat chat available in the application itself. Access with computers or by using the resources of your smart TV.
In person you can also go directly to the Netflix's main physical headquarters on national lands. The address is: United Nations Avenue, number 8501, Pinheiros, São Paulo, SP, ZIP code: 05425-070. Telephone: 08008870201.
Recording and protocols
The protocol number refers to the number for telephone service. You must write down this number and use it to make requests, for example, as evidence in a legal case.
Keep in mind that the conversation between you and the attendant is recorded completely. If you want, ask Netflix for a copy on media or MP3 and it will arrive within a few days.
In the case of contact via online chat, all chat content between the customer and consumer is sent to the email registered with Netflix, immediately after the service is completed.
Having all the information from the text in your mind now makes it easier to establish contact with the Netflix Brazil.
