I can't register my Vivo chip: What to do? If you've ever been in this situation, you know how frustrating it can be. After all, a cell phone is an essential part of our routine, and the chip is an essential part of the cell phone.
Therefore, it is important to know what to do if you buy a Vivo SIM card and are unable to register it. With that in mind, today we have brought you a lot of information and tips on this subject to help you.
So stay with us and read until the end so you don’t miss anything important.
How do I register my Vivo chip?
First, to register a Vivo chip or any other operator on your behalf, you must be of legal age. Otherwise, you will need to ask someone over 18 to do it for you.
That said, just follow the manual that comes with the chip, that is, follow these instructions:
- Turn off your cell phone;
- Insert the chip and turn it on again;
- With your CPF number in hand, call *8955 and provide the document number.
So, just wait for confirmation and that's it. You can now use your chip. However, if it doesn't work, you can take other measures, as we'll see below.
What should I do if I can't register my Vivo chip?
Imagine buying a brand new Vivo SIM card and not being able to use it because you can't register it! This can happen, even if the SIM card in question is in perfect condition.
In this situation, you might even get desperate and think: I can't register my Vivo chip, will I have to buy another one? However, before you run off to the electronics store, you can try several other methods. Below, we will show you some of them. Follow along and check it out.
Remove the chip and put it back in
The first step after registering but not being able to start using your Vivo number is to turn off the device, remove the chip, put it back in and turn the device back on.
Often times if you are thinking I can't register my Vivo chip, just do this to solve it. However, if it doesn't work that way, there are other ways.
By phone
You can call 1058 from your own cell phone or any other cell phone and, with your CPF in hand, talk to the attendant and explain what is happening. So, inform everything the attendant asks for, such as the number that appears on the card that comes with the chip, etc., and follow the instructions given by the attendant.
Another way to solve the problem is to call any number from your cell phone. This way, the call will not go through, as the chip will not be configured for this. However, Vivo will identify that there is a problem and forward your call to the registration department.
Follow the steps the attendant gives you, as in the previous tip, and wait for the registration confirmation message to arrive on your cell phone.
Through Vivo call center
Another way to solve the problem if you are in the situation you think I can't register my Vivo chip, is to call the operator's call center. To do this, it is important to have written down the 20-digit number on the back of the chip card, called PUK.
So, call 103 15 from any Vivo mobile phone or 1058 from any landline or other carrier, as long as it is not with the chip you wish to register. By the way, for those with hearing impairment, the number to call from a TDD device is 142.
Wait to speak to an attendant and say that you want to register a Vivo chip, providing the PUK code that you wrote down.
In a Vivo store
If you tried using your cell phone and it didn't work, you can go to an official Vivo store to register your chip. In fact, when you buy your chip or cell phone, you can ask the attendant to register it for you.
This way, you leave the store with the chip ready to use and you don't need to get home and get frustrated thinking: I can't register my Vivo chip, and now?
Conclusion
As we said at the beginning, cell phones are a very important part of our daily lives. After all, they are one of the main ways we communicate and entertain ourselves, and many people still use them for work, study, etc.
Therefore, it is essential that the chip works correctly, since it is through it that you use your number, your data package and other cell phone connection features.
So, if you have any problems with your SIM card after purchasing it, follow these tips. Also, if nothing works, take the SIM card to the store where you bought it and ask for a new one.
Now that you know what to do if you find yourself in the situation of: I can't register my Vivo chip, put these tips into practice and solve the problem!
