Today we are going to talk all about my Tim order and how you can track yours, check it all out in this full article.
First, we will give you a complete tutorial on how to track your Tim order, going through all the necessary pages and information you must have on hand to carry out the tracking.
Next, we will show you what can be done if you are unable to track your order. After all, you may be prevented from seeing where your order is for a number of reasons, but we will show you how you can resolve each of them.
Check out all of this in this full article below about my request Tim and have a good reading!
My Tim order: How to track it?
First, we'll show you how you can track your Tim order in a complete, step-by-step tutorial. Check it out below!
1. Access the official Tim website
The first step of this tutorial is to access the Tim store official website, you can access it either through your smartphone or your computer, but we recommend the computer.
Then locate the “Customer Area” option located in the top right corner of the website’s main menu.
2. Click on the “My orders” option
Once you find the “Customer Area” option, a small menu will open below this option. Click on the “My Orders” option. This way, you will be able to access your account as a customer.
3. Track your order
The third and final step is to track your order using the order number that you have with you and the your CPF number.
Remember that it is not necessary to add dashes or dots, the website itself does this automatically. Then you will have to click on the “I'm not a robot” option.
After that, click on the blue button that says “Track Order” and that’s it! You will be taken to a page with all the necessary information about where your order is.
My Tim Order: I can't track my order, what do I do?
Even if you follow all the steps in the tutorial above, you may still not be able to view important information about your order, but don't worry because we'll help you with that too.
There are some causes that can occur naturally that are preventing you from viewing your order and other important information. We will show you the main ones that we have identified and we will show you how to resolve each one. Check it out below!
Problem with my Tim order may be due to incorrect information
It's natural that with so many numbers to remember and enter on the website, you may have gotten confused and spontaneously entered incorrect information when tracking your order. Maybe it was your CPF or the order number itself that caused the error.
This happens very often and we don't even realize it, after all we have lost the habit of memorizing passwords and numbers within the virtual environment.
Therefore, you need to check each number until you know that none of the information is incorrect. If you have checked thoroughly and still cannot enter, check the following topics.
You accessed through your cell phone
The second reason that may be preventing you from accessing the site is because you accessed it from your cell phone. It may seem strange, but some sites do not work as well on cell phones as they do on computers.
Many companies, sometimes large companies, focus only on the stability of desktop websites and do not guarantee the same stability for smartphones. In addition, your own cell phone is complicating the situation.
For example, you may have a browser that doesn't work well with Tim's website, or it may have an ad blocker that prevents the website from working as well as possible, etc.
The ideal thing in this case is to access the Tim website from your computer using Google Chrome, because it is the most user-friendly browser for all websites and the one with the greatest stability compared to the others.
However, if you are just with the cell phone Don't worry. See the last solution we are going to give below.
If nothing worked, contact Tim
If you have checked all the numbers, accessed them via computer and still nothing works, contact Tim and check their FAQ to clear up your doubts.
So, scroll down to the bottom of the screen, regardless of which page of the website you are on, and find the “FAQ” option in the bottom right corner, just below the “My orders” option. There you will find some answers to your questions.
To contact Tim, scroll down to the end of the screen again and, just below the “FAQ” option you just accessed, find and click on the “Contact Us” option. This way, you will be able to ask your questions and receive your answer via email.
This will help you get the answer to your questions and finally solve your problem, regardless of what it is. It is important to check your email periodically to see if you have received the answer. a response from Tim.
