Is it possible to reactivate a Chip that has been blocked due to lack of credit? The answer is yes, now read this article to understand how.
It would really be a big problem to have the chip blocked. After all, cell phone It is very important and without a chip he cannot make calls or access the network.
That's why it's important to see the causes and also know what should be done when it gets blocked.
It may seem a bit complicated at first, but it’s actually quite simple. Learn the methods to reactivate your chip. Follow us and enjoy reading!
Has my Chip been blocked?
First of all, it's a good idea to confirm whether your chip has actually been blocked. Maybe your chip has a problem picking up a signal and that's why you think it's been blocked.
However, be aware that several other factors can cause signal problems on your chip. For example, the technical difficulties listed below:
- Any failure in the functioning of your device;
- Chip incompatibility;
- Poor signal reception due to location;
- Operator has difficulty providing signal;
- Network error.
All of the above problems may be the cause of your chip not performing its function. Therefore, analyze the entire situation carefully before concluding that your chip has been blocked.
Even if your chip has actually been blocked, however, it is important to note that there are several possible causes for this.
While lack of credit is indeed the most common cause, there are several others, including:
- Payment made irregularly. For example, the customer mistakenly pays the same invoice twice instead of paying another one;
- Account suspected of fraud or illegal activity;
- Blocking request by the user. This generally occurs in the event of theft.
However, there is a very simple way to confirm whether the reason was the lack of recharge. Just go to your inbox and check the messages you received in the last month.
Whenever they are going to cancel a chip due to lack of credit, operators start giving 30 days' notice. So, check your messages from that period and confirm, okay?
Now that you have confirmed the cause, let's move on to the most important point you've read so far. Let's see how to solve the SIM card blocking problem. Check it out below!
Unlocking Chip on each operator
So, how do you reactivate your chip? There are many answers to this question.
It turns out that each operator has some ways to resolve this situation. For example, the way to reactivate a SIM card TIM, it is not the same to reactivate one from Claro.
Since each operator presents a specific path, we have no choice but to see what to do in each one. Check it out!
Claro Chip
You will need to go in person to an operator store to unlock your chip. Of course. Only with your documentation and that of the holder will it be possible to reactivate the chip.
TIM Chip
Unlike the previous one, Tim offers several channels to unlock your chip. They are:
- Call *144;
- Talk to the Call Center on 1056 from any phone;
- Go to a TIM operator store;
- Use the MEU TIM app. Just go to “TIM Chip”; select “Unlock TIM Chip” and follow some instructions.
Vivo Chip
There are two ways to unlock your SIM card. Alive. First, you can go in person to a carrier store and talk to an attendant.
The other way would be to call Vivo's Customer Service Center on 1058.
OI Chip
Unfortunately it is not possible to reactivate a SIM card. Hey. If yours has been blocked, you will have to go to a store and buy a new chip.
If you prefer, you can ask to keep your old number at the operator's store. However, the chip itself cannot be reactivated.
After reactivating your Chip
Now that you've learned how to reactivate your SIM card that was blocked due to lack of credit, it's a good idea to take some precautions. After all, you don't want to repeat this problem in the future, do you?
So follow the tips below to avoid blocking, not only due to lack of credit, but also for other reasons:
- Pay close attention to the dates to carry out the credit top-up;
- Don't leave payments until the last minute. Always settle everything as soon as possible;
- Always keep your documentation in order and pay the correct invoices;
- Also keep an eye on the messages you receive from your operator;
- Finally, don’t do anything that could be seen as “suspicious behavior” using your chip, okay?
With this, your chip will be in a great situation, with no risk of being blocked again. So, you won't have to worry about it anymore.
After following the tips in this article, you won't have these problems again. Finally, it's time to use your reactivated chip and enjoy it!