“My phone doesn't receive verification code!” Maria Eduarda sent us this question by email. If you also want to know more about the subject, read the article below!
Not receiving an SMS can be very problematic, especially if you need that text message to unlock an application or even to authenticate a bank transaction.
In this sense, this type of difficulty can occur due to several factors, the most common of which are network problems or even errors when typing the telephone number.
Therefore, in order to receive SMS, such situations need to be resolved. After all, SMS is still one of the main ways to authenticate your smartphone and is also essential for releasing some services.
Without further ado, see below what to do if the phrase my cell phone does not receive a verification code gets stuck in your head. Check out today's post and have a great read!
My phone is not receiving a verification code. What should I do?
Firstly, as we said above, this type of problem is more common than you might think!
Therefore, we will leave below some possible solutions for this situation. Therefore, don't forget to share this article with your friends and family on social media and even on WhatsApp.
This way, more people will be able to learn about the subject and avoid this type of problem, continue reading.
Confirm that your cell phone is active with the operator
First of all, if your cell phone is not receiving SMS It is essential to check if it is active with your operator.
After all, especially prepaid cell phones can be deactivated from a telephone operator's database due to the lack of credit insertion.
So, contact your operator and confirm that your cell phone number is active, okay?
Make sure you are entering your number correctly.
From the same point of view, we recommend that you confirm that you are entering your mobile number correctly.
This is because in many cases people forget to insert the 9 before the number or even do not put the area code correctly.
This way, you will not be able to receive the SMS and will be frustrated in this situation.
Go to a location with a stable carrier network and signal
Also, if your phone is not receiving the verification code at all, we recommend that you check if your phone carrier's signal is good.
Otherwise, go to a location where the phone network is stable and has a good connection.
In this sense, several locations in Brazil have very unstable operator signals and this makes it difficult to receive both the verification code and other content via SMS.
Wait a while and be patient.
If my cell phone does not receive verification code The most recommended thing to do at first is to be patient.
In this sense, wait for the maximum period for sending the SMS, which is around 30 minutes. If after this time the code has not arrived, request a code again.
But always check if there is a signal from the operator in this location and check the other items we mentioned above.
Warning: Airplane mode may be activated!
Furthermore, it is very common for people not to receive SMS because their cell phone has airplane mode activated.
In this sense, check if your airplane mode is not turned on. After all, you may have turned it on at some point and forgotten to remove this tool option from your smartphone.
Restart your device
Finally, we recommend that you restart your phone. This tip may seem simple and silly, but in many cases, after restarting the device, it works normally and the connection to the telephone network is much better.
Nothing worked. What now?
If none of the above tips work, don't despair! Therefore, we recommend that you go to your carrier's store to check what may be happening with your smartphone and/or chip.
Currently, in many cases it is necessary to change the chip, as it may have a bad contact, which is why you cannot receive SMS.
Furthermore, if there is a need for any regularization with the telephone operator, you will be notified at the company's commercial establishment.
After all, do people still send text messages?
Contrary to what many people imagine, many companies still use SMS to communicate with their customers.
In fact, according to what we have found, this is the most used method by companies to speak to their customers.
To give you an idea, many professionals believe that this is the safest way to communicate. Even without the internet, you can still maintain contact with partners, clients and other interlocutors.
Now you know what to do if your phone doesn't receive a verification code. Share this content on your social networks!
