This past Friday (30) has been difficult for Instagram users. The social network has been unstable and many were unable to access it. Error messages saying “sorry, there is a problem with your request” appeared on users’ cell phone screens after they tried to enter their username and password. Several internet users reported experiencing the same problem on other social networks, such as Twitter.
What is this error about?
Well, so far there has been no official explanation from Meta, the company that owns Instagram and other similar apps, such as Facebook and WhatsApp. However, errors like this have happened in the past, so it is possible that it is just a system problem or something similar.
According to Downdetector, a website specializing in monitoring online services, a significant failure began around 3 pm, and at 3:31 pm a peak of 105 complaints related to the problem was recorded.
Furthermore, Google Trends, a platform that monitors searches on the internet, reveals that terms such as “sorry there was a problem with your request instagram”, “instagram down”, “instagram down today” and “i can't log into my instagram account today” have seen a sudden increase in searches carried out during the last hour.
Downdetector is a reliable and widely used tool for tracking outages and failures in online services. It collects information from users who report issues and provides an overview of the situation. In this particular case, the platform detected a significant increase in the number of complaints related to Instagram during the mentioned period.
Additionally, Google Trends provides valuable insights into internet search trends. The sudden increase in Instagram-related terms indicates that many users were having difficulty accessing the platform or finding solutions to the issues they were facing.
Should we be concerned about this type of error?
Online service outages are common and can occur for a variety of reasons, including technical issues, system updates, cyberattacks, or scheduled maintenance. These outages can cause frustration among users, especially when it comes to popular platforms like Instagram, where many people rely on the platform to connect with friends, share content, and promote their businesses.
However, it is important to note that companies usually work quickly to resolve these issues and minimize the impact on user experiences. Dedicated technical support teams and engineers are mobilized to identify the cause of the failure and implement effective solutions.
In conclusion, it is safe to say that it will not be long before the platform returns to normal. Perhaps by the time of this post, everything will have returned to normal. Being such a popular and profitable social network, it is to be expected that the team responsible for Instagram is working urgently to resolve the issue and restore normal service as soon as possible.
