The Gympass It is a corporate benefit, used by hundreds of people around the world, providing exclusive gym services and unlimited access to more than one gym. But how can we get in touch with Gympass?
What is Gympass's phone number?
Gympass phone number is 4003-6191.
Gympass service is available from Monday to Friday from 09:00 to 20:00, and on Saturdays from 09:00 to 15:00, except on holidays.
There you will have several electronic service options and also the option to speak to the attendant, whether to cancel a service, ask questions, make suggestions, make complaints or report problems that are occurring with the provision of their services.
It is worth mentioning that Gympass service is usually slow, so call when you have time to wait to be served.
What is Gympass?
Gympass is a corporate benefit, where employees of a company have access to different monthly plans without registration or cancellation fees, with thousands of gyms, on-demand and live online classes, nutritional planning resources and mental health apps and personal classes, among others.
How does Gympass work?
Well, Gympass works as a tool that allows you to offer access to more than one gym by paying a single monthly installment, and this benefit must be offered by a company that will hire the services so that it can offer it to its employees.
Then the employee will have the option to choose the plan he wants and use it application to check in at the location of your choice, with no waiting period for use, simply signing up to use the services.
Therefore, a person can attend a gym either close to home or close to work, for example, using the services of different gyms, and paying that single installment per month, or even opting to take online classes, simply scheduling according to the availability of times.
Where does Gympass operate?
Gympass operates in almost all Brazilian states, and in more than 1,200 cities with partner companies, and also in more than 14 countries, such as Spain, Uruguay and Mexico.
How to participate in Gympass?
All you need to do is install the free app and then register, which is also free. However, the services that users will have access to are paid. To install the app, you just need to have a device with Android version 4.0.3 or higher, or iOS 8.0 or higher.
Gympass plans provide access to a limited number of gyms, varying depending on the plan chosen, and paying a monthly fee allows users to attend different gyms every day, without paying extra, and can enjoy services such as yoga, weight training, swimming, among others.
Furthermore, the plans do not have a pre-established duration, but are automatically renewed, and if the subscriber wishes to cancel the service, they will not pay fines.
What are Gympass' contact emails?
Another way to contact them is via email, where they are available to deal with different types of matters, such as:
- Email to users: contato@gympass.com
- Email for gyms: relationship@gympass.com
- Press email: assessoria@gympass.com
- Hire for your company: corporate.br@gympass.com
- Email for marketing: marketing@gympass.com
The email service center is available Monday through Friday from 6:00 am to 9:00 pm and Saturdays from 6:00 am to 3:00 pm, except on national holidays.
What are Gympass's social networks?
Another way to contact the Gympass team is through the company's official social networks, either through comments or private messages.
Through them, you will be able to ask questions, make complaints and compliments, give suggestions and also try to solve problems you are facing due to the company's services.
His social networks are:
Gympass Ombudsman
Gympass does not have an ombudsman channel For service, that is, for any situation involving the company, you will need to resort to one of the other available channels, mentioned above. And, if none of them solve your problem, seek out consumer protection agencies.
Gympass Complaints
Unfortunately, Gympass is a company that has thousands of complaints from its customers who are dissatisfied with the services it provides. However, since it serves millions of people across the country, this number can be considered normal. However, the important thing is to know how the company deals with this.
On the internet, most complaints about Gympass are on Reclame Aqui, and a good part of them are related to the difficulty in canceling plans, undue charges and also the difficulty of contacting by telephone, and there are also complaints about the services provided.
In our research, we observed that, in Complain Here, Gympass tries to respond to all user complaints and manages to resolve an average of 66% of them, varying more or less depending on the time of year.
