Rogério is a driver, Núbia is a delivery person and Eduarda is a passenger. What do they have in common? Do you want to know what the 99 POP email.
In this sense, delivery and ride-hailing apps are now part of our daily lives. However, if there is a problem, how can we contact 99 POP?
Furthermore, what if we want to give a compliment or make a suggestion? We will talk about this in a clear and concise way in today’s article.
This way, you will leave this reading able to talk to 99 POP without any problems. Check out the full post below and have a great read!
Ways to contact 99 POP
First of all, we need to emphasize that 99 POP is very open to dialogue with everyone.
This way, regardless of whether you are a delivery person, passenger or driver, you will be able to speak to the company. Learn more about this now, see:
99 POP Phone Number
You can contact 99 POP using the following numbers:
- (11) 3004 8199 if you live in the country’s capitals or metropolitan regions;
- Or by 0300 313 2421, if you live in other areas of Brazil.
Unlike other companies, you can call both numbers any day of the week and at any time. After all, they operate 24 hours a day.
Passengers are served on branch 1, app drivers on branch 2 and taxi drivers on branch 3.
Complaints and serious problems
If you need to speak to 99 POP about something more serious such as an accident, assault, attempted harassment, among other serious problems, you should call to the company's 0800 number.
In this sense, dial 0800 888 8999. Remember that this number is exclusively for serious problems and complaints, okay?
Company WhatsApp
From the same point of view, you can also talk to the company through WhatsApp. However, this service is only intended for requesting rides. That is, to request rides if you are having difficulty use the app, send a message to (11) 99797 9090.
99 POP internet and email support
Currently, 99 POP has several emails to serve its users, partners and customers in general.
So, write down the email addresses and see who can use each email, take a look:
- The press should send messages to: pr@99app.com;
- Additionally, in cases of lawsuits or legal notices, please forward a message to legal@99app.com;
- Drivers who are partners of 99 POP must contact the company through driver@99app.com;
- Finally, passengers who wish to send an email to the company should write to passenger@99app.com.
Did you see how many 99 POP email we found? In this sense, if you need to speak to the company, don't be shy and send your message.
99 POP also has pages on social networks such as Instagram, Twitter and Facebook. This way, you can send messages or even follow the company's promotions and news.
99 POP Company Reputation
On the website Complain Here 99 POP has a score of 7.1, on an index that varies from 0 to 10. In this sense, is considered a good and reliable company.
Furthermore, it has many channels of communication with the customer, as you can see above. This shows that the company values good relationships with the public and avoids neglecting dialogue with everyone.
To give you an idea, on the Reclame Aqui website it has more than 99.9% of requests answered and a solution rate above 68%.
Furthermore, the company has shown interest in helping to ensure the safety of its drivers. To this end, it offers a trip recording service, however, the service is not yet free for everyone.
Workers' unions demand more investments in safety and also in the day-to-day lives of partners. According to many reports, drivers and delivery people consider the rates low and with high inflation, earnings are increasingly lower.
Did you like to know what 99 POP's email is? and other means of contacting the company? Don't forget to share this article with your friends and family.
After all, we always use running apps, so having the contact details of these companies is essential for compliments, complaints and suggestions, right?
