I bought space on iCloud but I still get the message that storage is full. What should I do now? If you are going through this situation, you have come to the right place to find answers. That's because today we will explain what you should do to solve this problem in a simple way.
After all, no one is exempt from going through this, even though Apple is a highly respected company known for taking user experience very seriously. So, be sure to read until the end, as we have a lot of valuable information and tips to share with you.
Why buy iCloud space?
When you buy a device from Apple and sign up for iCloud, you automatically get 5 GB of storage to use. As you know, iCloud is Apple's cloud storage service, and it's where your media files, such as photos, videos, documents, etc., are stored.
Furthermore, it is through iCloud that WhatsApp backups, for example, among other applications are made. Thus, if any information is deleted from the device, you will find a backup copy in iCloud.
Therefore, when those 5 GB are used up, you need to free up or upgrade to iCloud+ so that files can continue to be stored in the cloud and backups can continue to be made.
How to check available iCloud storage space?
Before we talk about what to do when you find yourself in this situation, I bought space on iCloud but the message says storage is full, let's talk about how to check available space.
To do this, you can access your device's settings. Then, click on Settings>your profile>iCloud. This will show you all the apps and backups linked to your cloud account and the space you still have available.
How to free up space on iCloud?
If you're running out of 5GB of storage and haven't upgraded yet, you can free up some space for a little longer. To do this, you can delete photos, videos, iDrive documents, and iCloud backups.
Additionally, it is also possible to unlink unnecessary applications from the cloud so that they do not take up space with unimportant data.
To do this, you must access your device's settings, then select “Storage” and remove the apps you want from iCloud storage.
I bought space on iCloud but I still get the message that storage is full: what should I do?
iCloud+ plans include 50GB, 200GB, and 2TB storage packages, so when you upgrade, you'll have plenty of storage space on your Apple devices!
However, if you are in the situation where you are thinking: I bought space on iCloud but the message says storage is full remains, There's no need to despair or get angry with Apple. After all, as we've seen, a good user experience is a priority for the company.
Namely, there are some simple ways to solve the problem, as we will see below.
Disconnect your iCloud account and reconnect it
The simplest way to solve if I bought space on iCloud but the message storage is full remains, is to disconnect the service and connect again.
To do this, just follow these simple steps:
- Enter the settings of the device;
- Select your profile;
- Click on “End session”;
- Immediately after signing out, sign back into your account by entering your Apple ID.
Usually, all you have to do is do this and the upgrade will be identified by the system, freeing up the memory you purchased. By the way, to make sure it worked, one tip is to try sending something or making a backup to iCloud.
Contact Apple Support
However, if I purchased iCloud space but the message storage is full remains and the previous tip didn't work, you can ask Apple support for help.
Namely, not only to resolve issues with upgrading to iCloud+, but for any other technical issue, you can contact the support and service team. Also, when you purchase any Apple device, has online support guaranteed for 90 days.
To speak to the company's technical team, simply call the toll-free number 0800 761 0867. Additionally, on the iCloud.com website, you can also get answers and technical support by clicking on “Help”.
Conclusion
Nowadays, it is very rare to find someone who does not need to store personal and work files in the cloud. After all, this technology allows you to decongest the internal memory of your devices and ensure that your data is not lost, even if you need to change devices for some reason.
Therefore, it is normal to be frustrated when you buy a storage package and don't receive it. However, Apple is famous worldwide for its efficiency and security. So, if you bought iCloud space but still get the message that storage is full, there is no reason to panic. Just follow these simple tips shown here and solve the problem.
