Are you researching how to apply for the Caern social tariff? Find out which documents are needed, the requirements, and where to apply for the benefit.
The main mission of the Water and Sewage Company of Rio Grande do Norte – Caern is to universalize public services for the population. Currently, more than 30 thousand families in Rio Grande do Norte benefit from the supply of water and sewage treatment at an affordable price, which are enrolled in the project. Social Tariff.
The Social Tariff program ensures that the population has access to the public service of treated water supply and sewage treatment, in order to obtain a better quality of life. However, to receive this discount on your water bill, you must meet the criteria required for granting the tariff.
How the Caern social tariff works
In the social tariff program, customers who prove low income, are enrolled in social programs offered by the government, and request the service, receive a monthly discount on their water bill, as long as they reach a maximum consumption of up to 10 thousand liters of water per month.
The average value for a consumer who uses a maximum of 10 thousand liters per month is R$ 39.99, however, with the low-income social tariff, the value charged is R$ 8.07, with the value for the popular tariff being R$ 25.40.
What documents are required to apply for the social tariff?
To have your request approved, the customer must present the necessary documents to register for the program.
The main documents required are:
- Photo ID and CPF of the installation owner;
- Last invoice with payment up to date;
- Updated registrations in social programs offered by the Government
(Single Registry, Family Allowance, etc.); - If the installation is in the name of a third party (common in rented houses), you must present a power of attorney signed by the owner, registered at a notary's office.
In addition to presenting the documents, the main requirements for requesting the social tariff are:
- Consumption of up to 10 thousand liters per month and the property must have a built area of no more than 40 m².
- Not have a default period of more than 60 days.
How to apply for a Caern social tariff
Requesting the Caern social tariff is very simple, just gather the necessary documentation, check if you meet the requirements, go to a face-to-face service unit during opening hours, or make the request through the website.
When submitting your request, a visit by a Caern social inspection technician will be scheduled at your home in order to confirm the information provided by the client.
Request social fare via the website
Through the company's virtual agency it is possible to request Caern late invoice, carry out change of ownership, social tariff and other services.
To apply for the social tariff online, access virtual agency, find the “social tariff” option in the main page menu, check the information about the service, select the “request here” option, enter the registration number and CPF of the holder, confirm the security code and follow the instructions that appear on the screen.
If you prefer to go to a service center, gather the necessary documents and arrive during opening hours.
