Learn how to protect older people from smartphone fraud. Check out safety tips!
As technology develops, smartphones have become an indispensable part of daily life. However, for seniors, using these devices can be a challenge, especially in terms of safety.
Technology expert Michelle Menhem has compiled some valuable advice for protecting seniors from scams and fraud. Read on and check out these tips below.
Choose the right smartphone
Choosing the right smartphone is the first step to ensure safety of the elderly. According to experts, the most important thing when choosing the right device is to consider each person's real needs and the intended use of the device. Choose devices with larger screens and buttons, which make it easier to view and type.
Some even prefer simpler devices that do not require Internet access, prioritizing security. Also, make sure that the phone has good memory and an effective camera to capture special moments, as there is no age limit for this.
Advise seniors about spam
One of the biggest concerns is falling victim to phone and text message scams. Michelle says it's important to teach seniors to only answer calls from known numbers and to verify the origin of a message before responding.
In case of emergency, advise them to confirm the information with a responsible person or reliable source. “It is important to advise in advance, because in most situations scammers take advantage of the naivety of older people,” the expert emphasized.
Install essential applications
Installing apps like email, WhatsApp, and Facebook can be complicated for seniors. Therefore, the person responsible for the senior should set up the apps and register the password and security key. Many app stores allow a second guardian to register, which can be useful if necessary.
Be careful when downloading other apps
When downloading other apps, it’s essential to avoid viruses. Encourage seniors to only download apps from trusted sources and to keep their antivirus software turned on. Checking the length of the document before opening it, researching online reviews, and ensuring that sites have encryption certificates are all important steps to taking to stay safe online. It’s important to do everything under the supervision of a parent or guardian to avoid falling victim to a scam.
Protect data in case of loss or theft
If your smartphone is lost or stolen, quick action is needed. Use a location tracking app to try to locate it. find the device and remotely erase personal data when the device is online. Go to the carrier to block the number and deactivate the chip, and then report it to the local police.
Additionally, it is essential that seniors are aware of general online safety tips. As mentioned earlier, they should always be alert to suspicious requests and messages and share these situations with their managers. Michelle concludes: “One of the best defenses against online fraud and scams is information.”
Keeping seniors safe online is a shared responsibility between them and their families. With the right knowledge and precautions, seniors can enjoy the benefits of technology safely and with peace of mind.
