How to get your cell phone's Touch Screen working again and have your device working properly?
Your cell phone not responding to your touch anymore? Then come with us to learn How to make your cell phone's Touch Screen work again.
First of all, if your device's screen is cracked or broken, don't even try to fix it without technical assistance. Not only would it be very difficult to fix, but you could even harm yourself further.
In this sense, it is worth highlighting the importance of taking good care of your cell phone. As we will see later, many problems can be avoided with some simple measures.
From now on, whenever you notice this type of problem, remember the following excellent recommendations:
- Clean all unnecessary files (images, documents, videos) and programs;
- Turn off your device and turn it on again in 10 seconds;
- Keep both the screen and your hand clean when handling it;
- Remove the glass film. Although they serve to protect it, there are several sold on the market that cause problems with the screen's sensitivity.
They may seem silly and even obvious, but the precautions recommended above are very important. Often, something as simple as restarting your phone is enough to solve software problems.
However, if the problem persists, we will need to make a careful assessment to know how serious the situation is and try to resolve it.
Testing screen sensitivity
Before learning how to make your cell phone's Touch Screen work again We first need to understand what the problem is. It is essential to do a test to determine where the defect may or may not be.
In order to test the sensitivity, we will need to use the Diagnostic Tool. To gain access, we first need a code that varies depending on the model. Below is a list of some codes used:
- HTC: *#*#3424#*#*;
- LG: 2945#*#; or 2945*#01*#;
- Latest Samsung and Motorola: *#0*#;
- Older Samsung *#7353#;
- Sony Xperia: *#*#7378423#*#*.
Once you find out which code you need, just follow these steps:
- Go to your cell phone's dial pad;
- Enter the keys corresponding to the code;
- Press the power button.
Once this is done, the Diagnostic Tool menu should appear. There will be two ways to test the screen sensitivity: through TSP Dot Mode or TSP Grip Mode.
TSP Dot Mode places small marks (either “x” or dots) to indicate where you’ve pressed. With it, you can check the functionality of even the tiniest part of your screen.
TSP Grid Mode creates a grid dividing the screen into several sections, allowing you to test different parts. This way, you can detect which ones are failing. This way seems much faster, don't you agree?
So, pay close attention to the test results, as this will help us define which measures will be taken.
If large parts of the screen are unresponsive, then it is likely a hardware problem. For example, the screen may have been damaged or a connector may have come loose. In this case, seek technical assistance, okay?
However, if the screen is working normally during the test, that's good news! There may be a software issue that you can probably fix yourself without any difficulty.
How to get your phone's touchscreen working again? Useful tips
Finally, let's look at some possible problems and learn How to make your cell phone's Touch Screen work again. Check out our tips:
Tip 01 – Remove the SIM and microSD card
The SIM or memory card could be the culprit. To deal with this, simply turn off the device, remove them from it, and then put them back in. Then, turn it back on and see if the screen is working. Pretty simple, right?
Tip 02 – Restart in safe mode
There might be a corrupted app causing the issue, in which case you will need to find out which one it is. So, restart in safe mode. The exact method of restarting varies from device to device.
Once you do this, you will need to uninstall all suspicious applications, especially newly installed ones.
Tip 03 – Check RAM usage
Touch sensitivity depends on your device's memory. If your RAM is almost full, this could be the cause of the Touch Screen issue. To find out, check as follows:
- Open “Settings”;
- Click on “Memory”;
- Select “Memory used by applications”.
From there, check if there are any very heavy applications that you may not even use and consider removing them or at least “force stopping” them to improve screen performance.
Tip 04 – Reset device
If none of the above suggestions have worked, then a reset might do the trick. Remember, this will erase everything, including all apps, photos, videos, messages, and more.
Your cell phone's touch screen is not working again?
Finally, if even the reset did not solve the problem, it is not advisable to do anything else yourself. It is quite clear that the problem is very serious with your device.
Only an authorized technical support service will know how to get your phone's Touch Screen working again, so look for them. Were you able to solve it in another way? Do you have any questions or suggestions? Leave them in the comments!
