Talk to support Instagram It is something that is not always easy, especially for people who are less experienced in this social network.
So, we went in search of some information on how it is possible to solve problems in this application.
In this sense, we have seen cases of readers who had their accounts blocked and even suspended without any dialogue with the company!
In short, in today's article we will show you how you (Brazilian) can contact this company's support. Continue reading and leave here able to resolve any issue with the platform. Check it out!
I need to talk to Instagram support. What should I do?
First of all, know that talk to Instagram It really is very difficult. This is due to 2 basic reasons:
- Firstly, the social network has more than a billion users. In other words, there are a lot of people to be served and have their questions answered;
- Furthermore, the company does not have an open and online network 24 hours a day. Therefore, doubts, complaints and questions remain in a huge queue and are likely not even read in a timely manner.
But before you give up on talking to Instagram, stay calm! Keep reading and see how you can get some kind of Instagram support. Look:
Social Network Help Center
In advance, we recommend that you click on the Help Center of the social network and search for your question. This way, there is a huge chance that your question already has an answer.
In other words, search the help center before looking for other alternatives.
On the other hand, if there is no answer to your question, see other options on how to proceed.
Through the Instagram app
Additionally, you can use your own Instagram app to contact the company. See below how to do this:
Step by step here
- First, log in to your profile;
- Then, click on the gear on the screen. This is the settings tab;
- Then, click on “help”;
- There will be several functionality options. Click on “report a problem”;
- In this sense, you will be directed to write what is happening. Report the entire situation and, if possible, send a photo to clearly explain the problem you are facing;
- Finally, reread the text and if everything is correct, click send.
After sending the message, you will receive a notification in your email confirming the submission. However, we would like to point out that there is no estimated time for a response from Instagram support.
Also, be aware that this response may take up to months to arrive.
So if you want delete instagram, it's better not to wait for the support response to arrive.
Use Facebook
Another option for reporting a problem on Instagram is to use a form from another social network: Facebook.
Therefore, if your account is experiencing any problems or has been suspended by mistake, stay calm. Fill out the form Help Center on Facebook and report everything that happened.
However, like Instagram, Facebook does not have any pre-set date to respond to users.
In short, your response may take months or may never be answered. However, it is worth another try, isn't it?
Extra tip: Complain Here
After a thorough evaluation of Instagram support, we noticed something that might help you. Instagram usually responds to users who complain about the company on its website. Complain Here.
Thus, in a survey we saw that 99.8% of the complaints were responded to in a timely manner.
However, before posting a complaint, check whether there is already an answer to your problem. After all, Instagram has currently resolved more than 60,036 people's problems through the Reclame Aqui website. (Survey conducted on May 21, 2021).
In short, do a search on the page Instagram on the platform and if you don’t find anything that helps you, click on “complain”.
Afterwards, report your problem and send photos, if possible, to better illustrate your situation.
Do you have a company page? Use the business manager
Additionally, if you are a page owner commercials On the web, there is another alternative! In this sense, you can use the business manager tab to your advantage. See how to do this in the step-by-step guide below:
- Click on the link business manager and access the “first steps” icon;
- After filling in your details, start a chat with a representative of the social network!
Is there an Instagram phone number after all?
Finally, know that the answer to this question is “no”! Unfortunately, Facebook, Instagram and other social networks do not have any contact phone numbers. Therefore, it is necessary to use the strategies we mentioned above. Good luck!
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