If you enjoy purchasing items from Aliexpress, you may need to contact us. Aliexpress Chat at least once, right?
However, how can you access this page safely and where can you find this chat? If you have any questions about this, don't worry!
After all, you've just come to the right post! Despite being a e-commerce Chinese, Aliexpress has thousands of Brazilian customers.
As a result, many of our readers send us questions about ways to communicate with the company. Many people also have questions about how to do this without taking risks.
Without further ado, check out the ways to contact Aliexpress and learn more about this organization. Check it out and have a great read!
I want to chat on Aliexpress Chat. How do I do this?
First of all, we need to make it clear that you can speak in Aliexpress Chat any day and time.
For that, Click here. Currently, the company has human support and people who respond to you in real time, in more serious cases.
However, for simpler situations, you can count on the support of Eva, the company's friendly virtual assistant.
Also, once you enter Aliexpress Chat, You will see that there are 3 types of services you can choose from.
This way, you can click on order, top (for multiple requests) and dispute. This last item allows you to evaluate a discussion that was previously opened on the sales platform.
Two ways to talk on Aliexpress Chat
In addition to being able to speak to the company's chat using the link (on the website) that we inserted above, you also have another option.
In this sense, you should know that it is also possible to contact Aliexpress through the company's app. To do this, go to the bottom corner of the app and click on “my account”.
Then, click on the “help center” option and select the “online service” option that will appear in the app.
Finally, we recommend that you type the phrase “livechat_link” in the message field. This will direct you to a company employee.
Bonus tip about Aliexpress Chat
Currently, the chat is congested at times. Therefore, we recommend that if you notice that the service is taking too long, you try again at another time.
Also, check if your question has already been answered in the company's Help Center. We'll talk about it later, so keep reading!
Can I speak to the company by phone?
In contrast, Aliexpress does not have any telephone service number. In this sense, be very careful if you receive a call from the company's call center.
After all, it is certainly a scam, an attempted fraud or a swindle.
I want to speak directly to a salesperson. What now?
In addition, you can also talk to a salesperson on the platform. So, if you are still going to buy a product but have a question, don't worry!
After all, you can click on the ad that caught your attention and click on “contact” (if you are using PC). Once in the app, click on “chat” and talk directly to the seller of the item you want to buy.
However, if you have already placed your order and still want to speak to the seller, we also have that option. To do so, access your account and click on the order you want to speak to.
Then select the option to contact the seller. It's simple, practical and the seller usually responds quickly. Good luck!
Help Center for this company
As we mentioned earlier, Aliexpress has a Help Center. In this sense, several questions and answers are on this page.
This way, platform users can have their questions answered in the most practical and straightforward way possible.
Security tips for communicating with Aliexpress
Finally, we feel obligated to help our readers avoid falling victim to scams and people with bad intentions.
Therefore, check out some security tips below when being a customer of this platform:
- Firstly, the company never calls to check your card details, not even your personal details;
- Also, never pass on information to third parties via SMS or by WhatsApp. We would like to point out that Aliexpress will never ask you for password numbers, credit card numbers or anything similar through these means of communication;
- Also, be very careful before clicking on discount links, promotions and even sweepstakes. Nowadays, criminals are very smart and use this type of link to steal data and even to clone our data. messaging apps and download personal information.
See how to talk on Aliexpress Chat Could it be simpler than you thought? If you like this type of article, leave your comment below!
We are always looking for information about companies, credit cards and banking services for our readers!
