It's great to have the Sem Parar Call Center number! Whenever you need it, contact us in the way we'll explain here.
Sem Parar is an automatic payment method. Everyone has wasted a few minutes waiting at toll booths, gas stations, parking lots, among others, right?
However, with Sem Parar you avoid wasting any more time! Just download the Sem Parar app and see if you like the company's service or not.
If you have any questions or difficulties using this payment method, don't worry. Check out all the numbers and contact channels available to you right now. Enjoy your reading!
Non-Stop Customer Relationship Center
Firstly, you can contact the Customer Relations Center through two telephone numbers. They are:
- 4002-1552. Only dial it if you are talking about a capital city;
- 0800-015-0252. Talk to them from any other location.
So, call the appropriate number and talk to the attendants about your situation. That way, you can get your questions answered, claim, clarify everything calmly.
In addition to the 24/7 help desk, there are also many other options. So if you don't get a satisfactory answer on the first try, you can try another way.
Therefore, check out the SAC numbers below, WhatsApp and several other means.
Non-Stop Customer Service
Among the most common service channels is Customer Service. It is very useful for solving countless simple problems and clarifying customer doubts.
Just like Central, it is ready to serve customers on two different numbers:
- Most customers can speak for: 0800-723-2245;
- For hearing impaired only: 0800-722-0270.
WhatsApp Nonstop
Instead of talking on the phone, you might prefer to send a message. Unfortunately, there is no online chat room for contact, nor is there an email address.
Despite this, they offer a very similar option: they accept messages via WhatsApp.
The WhatsApp Sem Parar phone number is: +55 11 95065-8031. Or, you can also access through this link.
Whenever you need it, grab your cell phone and send a message to the company, okay?
Non-Stop Ombudsman
When other methods fail, you can always count on the Ombudsman, right?
In case you didn't know, the Ombudsman's Office serves customers who were unable to get a satisfactory response when trying to speak to a company.
In general, ombudsmen are a last resort. When all other methods fail, you call them.
So, if the 24/7 Call Center doesn't answer you, you already know where to call.
The Non-Stop Ombudsman call the number: 0800-770-0686. Remember that they will ask for the service protocol number, understood?
After all, the Ombudsman will continue and resolve the problem with its previous service.
In this sense, it is good to remember to have any data and documents that may be requested on hand as well.
So, these are the main ways to contact Sem Para. Now that we’ve seen the main numbers, let’s talk about other ways to file complaints. Check it out!
Non-Stop Social Networks
Social media is also another option for customers. However, it tends to be a bad option for a few reasons.
Firstly, because you will have to wait for a response. Unlike the telephone, which is a very direct method of contact, on social media you send a message and wait.
In this sense, it is important to note that some of Sem Parar's social networks have not been updated for a long time.
Another problem is that other users on the networks also comment and you may find incorrect information and get confused.
Still, they are an option. Their addresses are below:
- First there is the YouTube;
- THE Linkedin;
- Contact by Instagram;
- Or else Facebook;
- Finally, there is the Company Twitter.
It may be a good idea to try to talk to them in different ways and use as many channels as possible. Anyway, let's look at how to file a complaint below.
Non-Stop Complaints
Initially, you can try using a common channel available to file complaints. For example, the Reclame Aqui website. Several companies respond through it.
When there is no response, the score on the website decreases, damaging the company's image.
If they still don't respond, you can try appealing to an external agency, such as Procon. It is a program to assist dissatisfied consumers.
Or, an alternative would also be Consumidor.gov.br. Many complaints can be resolved with the help of this platform.
If none of these things work, your last option may be to seek legal action. Only take this measure as a last resort, okay?
In short, we saw here countless ways to talk, complain and seek help when dealing with Sem Parar.
However, we haven’t yet talked about the company’s physical headquarters. After all, this may end up being the best option in many cases.
The address is: Avenida Dra.Ruth Cardoso, nº7221 Pinheiros, São Paulo. So, if you wish, you can go there in person and talk to them. However, call in advance to let them know about this visit.
In order to stay in touch, use the Call Center numbers non-stop.
