In a situation like this, you shouldn't panic, just test all possible options. A cell phone that recognizes the chip, but does not give a network signal, can be common in any latest generation smartphone.
There are several reasons for this, including failure to recognize or block the operator due to lack of payment. Remember that the procedures may also be different on an Android system compared to an iOS system.
Before rushing to technical support and spending unnecessary money, check out some of our tips:
Note the size of the chip
The chips are already being produced in three sizes. They are known as mini, micro and Nano chip. The size should fit the size of the phone, and in case of malfunction, the problem may be in how the chip was placed, forcing the space for its entry and in some cases, even breaking the chip.
To know if you inserted the chip correctly, you will need to check how the chip is located at the destination. If the problem was with the store, you can return and request a new chip free of charge.
Check the chip tray
If you have a smartphone of the most recent ones, notice that the chip is placed on the side of the device. In these situations, the possibility of a faulty fit also exists, after all, the fit is manual and errors can always occur.
Check that the tray inserted is the same as the one in your device, and if necessary, remove and reinsert the chip into the cell phone.
See if the chip has been blocked
There are several reasons why your SIM card may be blocked. These include bill payments, possible fraud, or not having topped up in the last few months. In this case, the problem can be resolved by contacting your carrier, through the Customer Service Channels, or by going to a physical store.
Unlocking in these cases usually happens within 3 business days.
Check signal coverage
Regions that are not in large cities, rural areas or even if you are a person who travels a lot, may experience a drop in signal coverage. This is one of the situations that does not involve any risk, as the problem is neither yours nor the operator's, but rather the poor infrastructure and technological coverage of the region where you are.
But how do you know if your region is not covered by your carrier? Go to the company's website and check the coverage areas that are covered. If the one you are looking for is not covered, you already know where the problem lies.
Always update your device
The chip may also be impacted by updating if the smartphone system is overloaded. This is another situation where you should remain calm and try to solve the problem.
You can format the device, but you will lose all your data. Another possibility is to restore a previous version of the system.
Check if your cell phone has an IMEI blocked
This is common on a cell phone that has been lost or stolen, where the owner requests that the IMEI be blocked so that others do not have access to it. This problem is easily solved by activating the call dialer, and two numbers will appear on the screen if your device is a dual chip.
You can search the Internet for devices that have been lost and have their MEI blocked. The first step is to enter the code and follow all the instructions.
To see other tips on what to do if your cell phone recognizes the chip, but does not provide a network signal, we suggest you watch the video below.
And if you managed to solve your problem, leave a comment below telling us what you did so that other people can be helped.
