Bolsa Família is one of the main income transfer programs in Brazil, designed to support families in poverty and extreme poverty. In 2024, eligibility verification and payment monitoring will be done through several platforms, with emphasis on the Caixa Tem app.
Knowing how to use these tools is essential to quickly access program information and ensure you are receiving the benefit to which you are entitled.
Bolsa Família consultation through Caixa Tem
Caixa Tem is a crucial tool for Bolsa Família beneficiaries. It allows them to track payments and check their approval status. If you want to check your Bolsa Família approval using Caixa Tem, follow these steps:
- Download the App: If you don't already have the Caixa Tem app installed on your smartphone, download it from your phone's app store. The app is available for Android and iOS systems.
- Access the App: Open the app and log in using your CPF and registered password. If you don't have an account yet, register by providing your personal details.
- Check the Status of Bolsa Família: On the app’s main screen, select the “Bolsa Família” or “Benefícios” option. You will see the status of your benefit, the amount to be received and the payment date.
Other Ways to Consult Bolsa Família
In addition to Caixa Tem, there are several other platforms that allow you to check your Bolsa Família. Each of them offers a practical way to access information about the program. Here's how:
- CAIXA Citizen Portal:
- Access the official website of the CAIXA Citizen Portal (portaldocidadao.caixa.gov.br).
- Enter your CPF and password. Use the same password registered with Caixa Tem, if applicable.
- Select “Consulta Bolsa Família” to view the status of your benefit, the amount and the payment date.
- Call Center 121:
- Call the Ministry of Citizenship's Call Center 121.
- Provide the information requested by the attendant, such as CPF or NIS, and follow the instructions.
- The agent will let you know if you have been approved and provide details about the benefit.
- Application:
- Download the new “Bolsa Família” app from your phone’s app store. This app replaces the old Auxílio Brasil app.
- Log in with your registered CPF and password.
- On the home screen, you will find information about benefit approval, payment schedule and statement.
See also:
- Caixa Tem: how to have your CPF on the list for Pix of R$ 1,412.00
- GENERAL ALERT! Caixa app will pay 102 REAIS to more than 5.6 million Brazilians in August
- Caixa Tem launches credit card loaded with R$ 800 for use today
Tips to Increase Your Chances of Approval for Bolsa Família
Approval for Bolsa Família depends on several factors and compliance with the criteria established by the government. To improve your chances, consider the following tips:
- Keep CadÚnico Updated: Make sure that all information in the Single Registry (CadÚnico) is correct and up to date. This includes income, family composition and address data.
- Complete Documentation: Always have the necessary documentation to prove your socioeconomic situation on hand. Include proof of income and personal documents for all family members.
- School Attendance and Health: For families with children and adolescents, it is essential to ensure school attendance and health monitoring, such as vaccinations and periodic examinations. These are mandatory conditions for maintaining the benefit.
- Prenatal Exams: In case of pregnancy, carry out all prenatal monitoring exams, which are also requirements of the program.
What to Do if Not Approved?
If you were not approved for Bolsa Família or if your benefit was suspended, it is important to take some actions:
- Check the Reason: Use the Bolsa Família app, the CAIXA Citizen Portal or contact the Call Center to understand the reason for non-approval.
- Update your Data: If there are any pending issues in CadÚnico, immediately update the information with CRAS (Social Assistance Reference Center) or the City Hall in your city.
- Try Again: After resolving any issues, resubmit your registration for analysis and wait for a new evaluation.
Checking Bolsa Família through Caixa Tem and other platforms is a straightforward process, but it requires attention to detail.
Staying informed about the status of your benefit and following the tips for updating your registration can significantly increase your chances of being approved and continuing to receive the aid. If you have any questions, our customer service channels are available to help and provide additional guidance.
By using these tools and following the recommendations, you can ensure that your participation in the Bolsa Família program is efficient and without setbacks.